Please try to select the correct prefix when making a new thread in this folder.
Discuss is for general discussions of a financial company or issues related to companies.
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More info coming soon.
Currencies held at artificial levels as we saw with EUR/CHF remain at the same risk so we will be looking to implement additional measures to prevent this from happening in the future. I will share more details once I have more information.
That still doesn't answer how an STP/ECN broker got affected from a major move.
NDD is supposed to make you to not deal without risk management, as far as I know, forex brokers who use this system work directly with market liquidity providers... According to your website: "FXCM does not take a market position, eliminating a major trading conflict of interest. Dealing Desk brokers may actively trade against your positions. They can profit when you lose. Alternatively, they may lose when you profit".
So how did you lose when they profit?
Add to your question: how an STP/ECN broker had no liquidity in a 2000 pip move to close clients positions ?, when clients trades must be in market not like market maker brokers in book.
I doubt if he able to answer that
It would be very appreciated if Jason will pay attention to our questions and try to answer them. Some investors are very worried.