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Fxgrant Scam!

Discussion in 'Scam Alerts' started by 4scalpex, Sep 6, 2011.

  1. 4scalpex

    4scalpex Private

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    FXGRANT suspend my real account after I used EA and make profit!
    They investigate it for more than one month and only I got the same answer from support.
    It is very frustrated from broker who welcome scalpers and EA trading.

    SCAM BE AWARE!
     
  2. lex7775

    lex7775 Banned

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    yes when the market & the broker is against you its a nightmare

    at least focus on the strategy from your ea and use one of the very big banks

    they have to pay .. trust me
     
  3. Pharaoh

    Pharaoh Colonel

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    Can you post some of the responses you got from FxGrant?
     
  4. 4scalpex

    4scalpex Private

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    Support chat from 25/8


    Please wait for a site operator to respond.

    You are now chatting with 'FX Grant Customer Service'

    FX Grant Customer Service: Hello, how may I help?

    martin: hi, my account is suspended 2 weeks and under investigation. I sent to support 2 email with request for more details. No reply!

    martin: It takes too long and I'm really fed up

    FX Grant Customer Service: Please let me check the status

    FX Grant Customer Service: What is your account number?

    martin: 15389

    FX Grant Customer Service: Currently our internal security department is checking what software was used. It believes, that you used the software which abused our servers. If you could provide more details about this software, we could solve the issue faster. This is all I can tell

    martin: no

    FX Grant Customer Service: Ok, sir. This is all I can tell

    martin: I use regular EA

    martin: And I want my money back

    martin: if not, this will be posted on FPA as a cheating company

    martin: ok

    FX Grant Customer Service: If you could provide the details of the software, we could solve the issue faster. This is the reply from the dept I've got.

    martin: I say again, you welcome EA and scapling!

    martin: and I used one

    martin: now I want my money back

    martin: understood?

    FX Grant Customer Service: When you signed up, you agreed with the clause in agreement which states, that FxGrant may suspend the account in case of abusive software usage.

    FX Grant Customer Service: this is the case now, sir. If you wish to cooperate please send us the full details of the software you used

    martin: FAPTURBO

    martin: FAPTURBO First Real Money Forex Trading Robot | Automated Forex Trading on AutoPilot

    martin: now I want my money back

    FX Grant Customer Service: ok, thank you very much. I will pass this information to our internal security, and they will keep investigating

    martin: I will wait till Friday for your reply

    FX Grant Customer Service: ok, sir

    FX Grant Customer Service: noted
     
  5. Pharaoh

    Pharaoh Colonel

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    If they don't straighten this out, make sure to notify FapTurbo support that FxGrant considers their software to be abusive.
     
  6. Edan70

    Edan70 Recruit

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    I have traded with them, not with FapTurbo, but another one - overdrive. Had no problem with trading itself
    and withdrawal of funds was ok.
     

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