quangforex
Recruit
- Messages
- 12
Original FPA Traders Court Submission:
I am submitting the case against: www.5starsforex.com/
My Case is: I opened an account with 5StarsForex 3 months ago. I deposited total $2011 on it and got $1000 bonus. The chat support tell me withdrawal by Skrill is INSTALL ,they tell me if withdraw only profit they don't remove bonus. I withdrawn 2 times. First time, I withdrawn $1000 in profit.They only paid me $500. OK, no problem. Second time, I make a withdrawal request $5000 in profit on 07/27/2015 . They did not any reply within 1 weeks. After that, their suppose tell me that they will check my account within 5 working days, I wait again. After 5 working days, nothing happen. I contact support, they promise tomorrow, I wait again, nothing happen, they promise after tomorrows,... forever. When I post my thread "5Starsforex withdrawal problem" in FPA on 08/12/15 They disable my MT4, they steal my money in ballance by order 2932671 " Illegal Trade hedge -$6949.39".Next, When I submitted a 1-Star review for this broker, they refund my MT4 by order 2936786. They tell me that " You need remove 1-Star review in FPA" They will refun my account for trade 5 days, complete minimum 25 lot before withdraw all my profit and deposite amount. OK, I trade 3 days over 25 lots, I make a withdraw request all my funds on 08/24/15. They tell me wait 08/27/15 . Next, they tell me wait tomorrow 08/28/15. Next, they tell me wait 08/31/15. Next, they tell me wait tomorrow 09/01/15. Next, they tell me wait 09/04/15, Next they tell me "nothing will be..." and I open this case. Help me, thank you!
New thread in the Scam Alerts Folder:
Review is submitted by Quang Dung on 08/13/15
The company was first contacted about the issue on 07/30/15 the last contact was on 09/04/15
Details: 07/30/15: Alexandra - yes sir we waiting for a report wait until tomorrow morning finance will send to you
email and contact you (Don't receive anything)
07/31/15: Alexandra - sir did finance call you they will send email within few minute (Don't receive anything)
08/07/15: Alexi - ok You will be contacted in couple of hours sir
08/10/15: Alexandra - yes sir and your request we get in 4/8/2015 I think finance working with your issue
and was under auditor for 5 working days
08/11/15: Alexandra - ok I will ask now finance to send you email
still in process I think tomorrow must be ready
08/12/15: Alexandra - all your trade hedge and we not allow hedge
----------------------------------------------------------------------------------
08/25/15 : Ivan Kabinov - yes but must wait until 27/8/2015 my friend
08/27/15 : Ivan Kabinov - ok tomorrow before market close they will send to you report and allow withdraw
balance to your neteller
08/28/15: Ivan Kabinov - its must be done later today 10 pm GMT before closing market
08/31/15: Ivan Kabinov - please wait until tomorrow morning I follow up with it and in 9 am GMT tomorrow
09/01/15: Ivan Kabinov - I check with auditor and finance only in 4/9 not now
09/04/15: Ivan Kabinov - ok now they answer
and nothing will be before Monday 12 pm GMT
have many issue with your account
and will inform how much allow withdraw
Company representatives' emails: Ivan Kabinov <ivan@5starsforex.com>
I am submitting the case against: www.5starsforex.com/
My Case is: I opened an account with 5StarsForex 3 months ago. I deposited total $2011 on it and got $1000 bonus. The chat support tell me withdrawal by Skrill is INSTALL ,they tell me if withdraw only profit they don't remove bonus. I withdrawn 2 times. First time, I withdrawn $1000 in profit.They only paid me $500. OK, no problem. Second time, I make a withdrawal request $5000 in profit on 07/27/2015 . They did not any reply within 1 weeks. After that, their suppose tell me that they will check my account within 5 working days, I wait again. After 5 working days, nothing happen. I contact support, they promise tomorrow, I wait again, nothing happen, they promise after tomorrows,... forever. When I post my thread "5Starsforex withdrawal problem" in FPA on 08/12/15 They disable my MT4, they steal my money in ballance by order 2932671 " Illegal Trade hedge -$6949.39".Next, When I submitted a 1-Star review for this broker, they refund my MT4 by order 2936786. They tell me that " You need remove 1-Star review in FPA" They will refun my account for trade 5 days, complete minimum 25 lot before withdraw all my profit and deposite amount. OK, I trade 3 days over 25 lots, I make a withdraw request all my funds on 08/24/15. They tell me wait 08/27/15 . Next, they tell me wait tomorrow 08/28/15. Next, they tell me wait 08/31/15. Next, they tell me wait tomorrow 09/01/15. Next, they tell me wait 09/04/15, Next they tell me "nothing will be..." and I open this case. Help me, thank you!
New thread in the Scam Alerts Folder:
Review is submitted by Quang Dung on 08/13/15
The company was first contacted about the issue on 07/30/15 the last contact was on 09/04/15
Details: 07/30/15: Alexandra - yes sir we waiting for a report wait until tomorrow morning finance will send to you
email and contact you (Don't receive anything)
07/31/15: Alexandra - sir did finance call you they will send email within few minute (Don't receive anything)
08/07/15: Alexi - ok You will be contacted in couple of hours sir
08/10/15: Alexandra - yes sir and your request we get in 4/8/2015 I think finance working with your issue
and was under auditor for 5 working days
08/11/15: Alexandra - ok I will ask now finance to send you email
still in process I think tomorrow must be ready
08/12/15: Alexandra - all your trade hedge and we not allow hedge
----------------------------------------------------------------------------------
08/25/15 : Ivan Kabinov - yes but must wait until 27/8/2015 my friend
08/27/15 : Ivan Kabinov - ok tomorrow before market close they will send to you report and allow withdraw
balance to your neteller
08/28/15: Ivan Kabinov - its must be done later today 10 pm GMT before closing market
08/31/15: Ivan Kabinov - please wait until tomorrow morning I follow up with it and in 9 am GMT tomorrow
09/01/15: Ivan Kabinov - I check with auditor and finance only in 4/9 not now
09/04/15: Ivan Kabinov - ok now they answer
and nothing will be before Monday 12 pm GMT
have many issue with your account
and will inform how much allow withdraw
Company representatives' emails: Ivan Kabinov <ivan@5starsforex.com>