If you don't mind mike can you write here what I have to tell them please so I can send them the email to each and every person
Go after them with their own words. Tell them to send your money back due to their guarantee and that they had no right to trade on your account without your permission. Tell them "Send me my money back and close my account NOW!!" Copy and paste their guarantee in your correspondence to prove to them that they are in the wrong, 100%.
If you can not write it here email me on kanbimkv@gmail.com