some times instaforex company can cancel the deposit bonus but this time they canceled my own funds considering it as bonus :
In 26 Avril I deposited 500$ and received 150$ deposit bonus ( the total = 650 $) , then I lost 642$ and that's mean the account contain only 8$ from the total funds ,
In 29 Avril I deposited 460.6 $ and received 138.18 $ deposit bonus ( the total = 598.78 $), then I lost 597 $ and that's mean the account contain only about 2 $ + 8$ previous deposit bonus (the total = 10 ).
In 29 Avril I deposited 460.6 $ and received 138.18 $ deposit bonus ( the total = 598.78 $), then I lost 597 $ and that's mean the account contain only about 2 $ + 8$ previous deposit bonus (the total = 10 ).
In 2 may from 4 days , I deposited 500 $ and received 150 $ deposit bonus ( the total = 650 $) . I earned 580 $ and withdraw the profits without cancellation any bonuses because i haven't withdraw any of the original deposit , that's mean the account contain only about 500 $ my deposit + 150$ deposit bonus + 10 $ previous deposit bonus (the total = 660 ).
the total deposit bonus Is 160 $
as the rules of the deposit bonus the company has the right to deleted the deposit bonus without prior warning and this is not a problem for me but the real problem here you can see it in the last 2 transactions which are canceling 473 $ from my own funds considering it as bonus and transferring 186 $ to another account : 5090978 .
if instaforex want to say the my account was hacked then why you cancel my own funds considering it as bonus
if instaforex want to say that they canceled the deposit bonus then where is the transferred money to the other account and why considering my funds as bonus ????????
i posted this thread here hopping to found any help here because i cannot do any thing with them .
Please help.
In 26 Avril I deposited 500$ and received 150$ deposit bonus ( the total = 650 $) , then I lost 642$ and that's mean the account contain only 8$ from the total funds ,
In 29 Avril I deposited 460.6 $ and received 138.18 $ deposit bonus ( the total = 598.78 $), then I lost 597 $ and that's mean the account contain only about 2 $ + 8$ previous deposit bonus (the total = 10 ).
In 29 Avril I deposited 460.6 $ and received 138.18 $ deposit bonus ( the total = 598.78 $), then I lost 597 $ and that's mean the account contain only about 2 $ + 8$ previous deposit bonus (the total = 10 ).
In 2 may from 4 days , I deposited 500 $ and received 150 $ deposit bonus ( the total = 650 $) . I earned 580 $ and withdraw the profits without cancellation any bonuses because i haven't withdraw any of the original deposit , that's mean the account contain only about 500 $ my deposit + 150$ deposit bonus + 10 $ previous deposit bonus (the total = 660 ).
the total deposit bonus Is 160 $
as the rules of the deposit bonus the company has the right to deleted the deposit bonus without prior warning and this is not a problem for me but the real problem here you can see it in the last 2 transactions which are canceling 473 $ from my own funds considering it as bonus and transferring 186 $ to another account : 5090978 .
if instaforex want to say the my account was hacked then why you cancel my own funds considering it as bonus
if instaforex want to say that they canceled the deposit bonus then where is the transferred money to the other account and why considering my funds as bonus ????????
i posted this thread here hopping to found any help here because i cannot do any thing with them .
Please help.