bumblebeefx
BumblebeeFx Representative
- Messages
- 188
Please Reply all who experienced this !
Opened account on September 12, 2014 and start trading with my EA. at end of 3 day Insta Forex Cancelled all my trades and profit of $9986.64 ! I have all proves, Journal from MT4, Statements .
Contacted support, but got transferred to antifraud department.
Reply: According to the paragraph 3.14.6. of the Public Offer Agreement:3.14.6. .... lock positions with a less than 5-minute interval between them.... Company reserves the right to correct the outcome of the Customer’s trading by the sum total of such orders.
Check website: Scalping - Instaforex Support
..." you can scalp the profit within 3-5 seconds or 3-5 minutes or even within longer time periods."...
Most orders were above 5 min and over 1 hours ! I have a statements to prove. Ask them nicely to return my profit, with orders over 5 min.
Answer: 5.6. The Company reserves the right to correct the result of the Customer trades if the server errors were detected, which led to quotes delay, spikes and other negative consequences for the Company, and could not have been hedged by the Company contractors.
Reply:
There were no Server Errors detected. I have a journal from MT4 and all trades were placed and completed.
then I chat with Support Manager:
I have full transcript of Chart and Screenshots.
Not answering on location of Company and Regulations.
I find out: Is InstaForex regulated in Russia? - Instaforex Support
InstaForex is NOT a Regulated Company !
For all Interested parties I have a Full Trading Statements and emails from InstaForex, chat transcript with Support.
ITS A BIG SCAM !!!!!!!!!!!
Why they still in Business !?
Opened account on September 12, 2014 and start trading with my EA. at end of 3 day Insta Forex Cancelled all my trades and profit of $9986.64 ! I have all proves, Journal from MT4, Statements .
Contacted support, but got transferred to antifraud department.
Reply: According to the paragraph 3.14.6. of the Public Offer Agreement:3.14.6. .... lock positions with a less than 5-minute interval between them.... Company reserves the right to correct the outcome of the Customer’s trading by the sum total of such orders.
Check website: Scalping - Instaforex Support
..." you can scalp the profit within 3-5 seconds or 3-5 minutes or even within longer time periods."...
Most orders were above 5 min and over 1 hours ! I have a statements to prove. Ask them nicely to return my profit, with orders over 5 min.
Answer: 5.6. The Company reserves the right to correct the result of the Customer trades if the server errors were detected, which led to quotes delay, spikes and other negative consequences for the Company, and could not have been hedged by the Company contractors.
Reply:
There were no Server Errors detected. I have a journal from MT4 and all trades were placed and completed.
then I chat with Support Manager:
I have full transcript of Chart and Screenshots.
Not answering on location of Company and Regulations.
I find out: Is InstaForex regulated in Russia? - Instaforex Support
InstaForex is NOT a Regulated Company !
For all Interested parties I have a Full Trading Statements and emails from InstaForex, chat transcript with Support.
ITS A BIG SCAM !!!!!!!!!!!
Why they still in Business !?