Hello everyone,
I wanted to share my recent experience with Vantage, which raises serious concerns about their withdrawal processes and client treatment. This thread is a cautionary tale for anyone considering using their services.
1. Initial Withdrawal Rejection: My ordeal began when I tried to withdraw €29,000 from my account (708940). Vantage rejected my request, citing "Abnormal Trading Activities." This was surprising as my trading was conservative, with a profit of only €115.17, and nothing that could remotely be labeled as 'abnormal.'
2. Changing Demands and Documentation Requests: After the initial rejection, Vantage shifted their focus, demanding a range of personal documents for anti-money laundering checks. I complied with every request, providing a selfie with my ID, followed by detailed bank statements. Each time I submitted the requested documents, they asked for more, delaying the process further.
3. Excessive and Intrusive Requests: The demands became increasingly intrusive, including videos of me holding various documents and bank statements. These requests seemed disproportionate and a tactic to delay my withdrawal.
4. Lack of Response and Transparency: Throughout this process, communication from Vantage was minimal. My emails and formal complaints have been largely ignored, leaving me in a state of limbo regarding my funds.
5. Legal Intervention: Given the lack of progress, I will soon have to engage a lawyer to address this issue formally. It appears that Vantage is using stalling tactics, possibly breaching their contractual obligations.
Warning to Prospective Clients: This experience has been deeply unsettling and has significantly eroded my trust in Vantage. I advise anyone considering using their services to be wary of these practices. The withdrawal process, a fundamental aspect of any trading platform, should be straightforward and transparent, not a labyrinth of unending documentation requests and communication blackouts.
I am sharing this to raise awareness and seek advice from the community. Has anyone else faced similar issues with Vantage? How was it resolved?
Looking forward to your insights and support.
GATRADERFX
I wanted to share my recent experience with Vantage, which raises serious concerns about their withdrawal processes and client treatment. This thread is a cautionary tale for anyone considering using their services.
1. Initial Withdrawal Rejection: My ordeal began when I tried to withdraw €29,000 from my account (708940). Vantage rejected my request, citing "Abnormal Trading Activities." This was surprising as my trading was conservative, with a profit of only €115.17, and nothing that could remotely be labeled as 'abnormal.'
2. Changing Demands and Documentation Requests: After the initial rejection, Vantage shifted their focus, demanding a range of personal documents for anti-money laundering checks. I complied with every request, providing a selfie with my ID, followed by detailed bank statements. Each time I submitted the requested documents, they asked for more, delaying the process further.
3. Excessive and Intrusive Requests: The demands became increasingly intrusive, including videos of me holding various documents and bank statements. These requests seemed disproportionate and a tactic to delay my withdrawal.
4. Lack of Response and Transparency: Throughout this process, communication from Vantage was minimal. My emails and formal complaints have been largely ignored, leaving me in a state of limbo regarding my funds.
5. Legal Intervention: Given the lack of progress, I will soon have to engage a lawyer to address this issue formally. It appears that Vantage is using stalling tactics, possibly breaching their contractual obligations.
Warning to Prospective Clients: This experience has been deeply unsettling and has significantly eroded my trust in Vantage. I advise anyone considering using their services to be wary of these practices. The withdrawal process, a fundamental aspect of any trading platform, should be straightforward and transparent, not a labyrinth of unending documentation requests and communication blackouts.
I am sharing this to raise awareness and seek advice from the community. Has anyone else faced similar issues with Vantage? How was it resolved?
Looking forward to your insights and support.
GATRADERFX
