Have just over 1100$ stuck with these guys. Followed all other instructions in the post this is the last step.
FYI when last contacted YTFX support back in Oct 2014 the reply came back from USG Capital. Contacting these USG guys now and they are either dodging my calls (using a phone reply service) or saying they can't find my account...
Does anyone else know for certain the connection between these two companies?
None that I know of. But something should tie those two up though.