Ask who their contact person is at the CFTC. If they find some excuse not to share that info, then they are just making up excuses and it will be time for you to let the CFTC know about this.
As you may know, our lawyer fill out the complaint and they do not give you a contact name, the complain is treated internally and they will contact us. We are waiting for them to get back to us.
Please let me know if you need any further information and we will contact you as soon as we will receive any news.
Thank you for your patience.
Best regards,
Christine
MBCFX Operations