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Problem OctaFX Scammed - $1355.66 Profit Stolen

I am having an issue with a company

Ankit1745

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I made a genuine profit of $1,355.66 on my OctaFX When I requested a withdrawal, they blocked my account. Their official AI Assistant explicitly confirmed on chat that "my funds are completely safe and it is just an accounting correction".

Now, KYC Octa has sent an email stating they have cancelled my entire profit under Clause 3.10 and 8.2, saying there are no funds left. This is a complete financial scam. First, their system confirms funds are safe, and then they steal my hard-earned $1355.66 profit. I demand OctaFX to release my full amount immediately.
 

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I made a genuine profit of $1,355.66 on my OctaFX When I requested a withdrawal, they blocked my account. Their official AI Assistant explicitly confirmed on chat that "my funds are completely safe and it is just an accounting correction".

Now, KYC Octa has sent an email stating they have cancelled my entire profit under Clause 3.10 and 8.2, saying there are no funds left. This is a complete financial scam. First, their system confirms funds are safe, and then they steal my hard-earned $1355.66 profit. I demand OctaFX to release my full amount immediately.

Is it Octabroker.com?
And can you please share the most recent response you received for this case?
 
Is it Octabroker.com?
And can you please share the most recent response you received for this case?
Yes, it is OctaFX (octabroker.com ]. My trading account ID is 125666539.

Before blocking my login access, their official AI Assistant explicitly confirmed in writing that my profit was safe and the zero balance was just a temporary accounting correction:

aapka profit abhi bhi account me hai - sirf display me confusion ho raha hai. Balance adjustment (-$1355.66) ka matlab yeh nahi ki profit gaya - yeh sirf withdrawal rejection ke baad accounting correction hai... Your funds are safe."

Right after this confirmation, Sophia from KYC Octa sent the most recent email terminating my services and completely wiping out my balance under the guise of fake rules:

"Access to your account has been blocked due to the following reason: Service denied in accordance with the p. 3.10 of the Customer Agreement. Access to your Personal Area on our platform is blocked and won't be restored."

They initially rejected my withdrawal claiming it was for an "Internal Document Verification" and promised my funds were completely secure under an accounting adjustment. Now, they have illegally seized my entire hard-earned $1,355.66 profit under Clause 3.10 and 8.2. I request the FPA team to intervene and help me get my full refund.
 

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Yes, it is OctaFX (octabroker.com ]. My trading account ID is 125666539.

Before blocking my login access, their official AI Assistant explicitly confirmed in writing that my profit was safe and the zero balance was just a temporary accounting correction:

aapka profit abhi bhi account me hai - sirf display me confusion ho raha hai. Balance adjustment (-$1355.66) ka matlab yeh nahi ki profit gaya - yeh sirf withdrawal rejection ke baad accounting correction hai... Your funds are safe."

Right after this confirmation, Sophia from KYC Octa sent the most recent email terminating my services and completely wiping out my balance under the guise of fake rules:

"Access to your account has been blocked due to the following reason: Service denied in accordance with the p. 3.10 of the Customer Agreement. Access to your Personal Area on our platform is blocked and won't be restored."

They initially rejected my withdrawal claiming it was for an "Internal Document Verification" and promised my funds were completely secure under an accounting adjustment. Now, they have illegally seized my entire hard-earned $1,355.66 profit under Clause 3.10 and 8.2. I request the FPA team to intervene and help me get my full refund.
Steps to Follow to Draw Attention to Your Issue

Follow these steps to ensure your issue is addressed:

First, read this: Where to Complain if You've Been Scammed by a Forex Broker? (or crypto broker)

Then

Contact Your Credit Card Provider

If you deposited your money via credit card, contact the customer care team immediately and request them to file a chargeback.

Reach Out to the Broker

Visit their website and start a conversation via their Live Chat feature.
Email all possible contact addresses inviting them to join this discussion thread.
You can find their contact details here: https://www.octabroker.com/contact-us/

Share Your Experience as a Review
Write and share your story on FPA review page here: https://www.forexpeacearmy.com/forex-reviews/8757/octa-review

Contact Regulators

Octa Markets LTD, registration number: HY00623410, international brokerage and clearing house licence number: T2023320, issued by Mwali International Services Authority. Registered address: Bonovo Road – Fomboni, Island of Moheli, Comoros Union.

Share on Social Media

Seek Additional Guidance
If the issue remains unresolved, refer to the comprehensive guide provided by Pharaoh on holding companies accountable. You can read it Fighting Back Against Scam
 
Steps to Follow to Draw Attention to Your Issue

Follow these steps to ensure your issue is addressed:

First, read this: Where to Complain if You've Been Scammed by a Forex Broker? (or crypto broker)

Then

Contact Your Credit Card Provider

If you deposited your money via credit card, contact the customer care team immediately and request them to file a chargeback.

Reach Out to the Broker

Visit their website and start a conversation via their Live Chat feature.
Email all possible contact addresses inviting them to join this discussion thread.
You can find their contact details here: https://www.octabroker.com/contact-us/

Share Your Experience as a Review
Write and share your story on FPA review page here: https://www.forexpeacearmy.com/forex-reviews/8757/octa-review

Contact Regulators

Octa Markets LTD, registration number: HY00623410, international brokerage and clearing house licence number: T2023320, issued by Mwali International Services Authority. Registered address: Bonovo Road – Fomboni, Island of Moheli, Comoros Union.

Share on Social Media

Seek Additional Guidance
If the issue remains unresolved, refer to the comprehensive guide provided by Pharaoh on holding companies accountable. You can read it Fighting Back Against Scam
Dear FPA Moderators,

I want to officially submit undeniable proof of how OctaFX is operating a fraudulent trap to steal my hard-earned $1,355.66 profit.

Here is the exact timeline of their deceptive contradictions:

1. THE SYSTEM PROMISE: When my withdrawal was paused for "Internal Document Verification", their official AI Assistant sent me a formal email explicitly stating:
"Your funds are safe – this is only a temporary review process. Once your account is unlocked, you'll be able to submit withdrawal requests properly."

2. THE MANAGER'S CONFIRMATION: My assigned OctaFX IB Manager (Viraz) also confirmed to me on WhatsApp that my funds were 100% secure and forwarded for manual review. However, the moment I requested my payout, he immediately blocked me on WhatsApp.

3. THE FINANCIAL FRAUD: Right after these system and manager confirmations, Sophia from KYC Octa sent a final email terminating my account under Clause 3.10 & 8.2, wiping my balance to $0.00, and seizing my entire $1,355.66.

One department officially writes that my funds are safe, while another cancels it. This is a deliberate scam to trap client capital. I have all the original screenshots of these written commitments. I request the FPA team to strictly intervene, expose this broker, and help me get my full refund.
 

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Octa Blocked Account & Confiscated $1,355.66 Profit [Arbitrage Lie, Weekend Holding, Discrimination & Live Stream Blocks]

Details:

Dear FPA Team and Trading Community,

I am filing an official dispute against Octa (OctaFX) for unlawfully freezing my trading account, confiscating my earned profits, and silencing me across official channels without providing any technical justification or server evidence.

Case Summary:

  • Account ID: 125666539
  • Disputed Amount: $1,355.66 (Earned Profit)
  • Broker: Octa / OctaFX

What Happened & The Manipulation:

  1. Legitimate Profit Seized: I generated a legitimate profit of $1,355.66 on my account. When I requested a withdrawal, Octa placed my account under an "Internal Review," wiped my balance to $0.00, and terminated my account.
  2. False Arbitrage Allegation: Octa falsely accused me of "Arbitrage trading." This is completely baseless as my positions were held normally, including weekend holdings. I traded pure price action and market structure, not any latency or software manipulation.
  3. Clear Broker Discrimination (Friend's Account Evidence):
    • Another trader (a friend of mine) opened the exact opposite trade at the exact same timestamp on Octa's platform.
    • His trade went into a LOSS, and Octa happily accepted his money without raising any red flags or "arbitrage" claims.
    • My trade went into PROFIT, so they labeled it "arbitrage," blocked my account, and seized my money. I have complete side-by-side timestamped screenshots as proof.
  4. Silencing Tactics (YouTube Live Block): When I tried to ask them for server logs and execution proof on their official YouTube Live stream, instead of answering or providing proof, their team blocked my account from the live chat. They are actively censorship-blocking clients who ask for server logs.

Key Issues & Non-Compliance:

  • Refusal to Provide Execution Proof: I have repeatedly requested order-level server logs, execution timestamps, or tick-data logs. Octa continuously refuses and sends generic, copy-pasted bot scripts.
  • Featured in Media Exposure: My exact case ($1,355.66 profit block and $0.00 balance wipe) was recently investigated and published by WikiFX in an official exposure article, dropping Octa's rating to 2.48 (High Risk) due to systemic account blocks:

    wikifx.com/en/newsdetail/202607168574493136.html

Request to FPA Team & Community:

I have full timestamped records, statement PDFs, trade execution history, side-by-side account comparisons, and screenshots of being blocked on YouTube Live ready for verification.

I kindly request the Forex Peace Army Court and Moderation Team to assist me in escalating this case to Octa's higher management. I demand that Octa either:

  1. Provide valid, unedited server logs and execution proof to the FPA team for independent verification of their "arbitrage" claim.
  2. Release my initial capital and full earned profit ($1,355.66).
I am ready to submit all necessary proofs to the FPA moderation team upon request.

Thank you for protecting the trading community.
 
Octa Blocked Account & Confiscated $1,355.66 Profit [Arbitrage Lie, Weekend Holding, Discrimination & Live Stream Blocks]

Details:

Dear FPA Team and Trading Community,

I am filing an official dispute against Octa (OctaFX) for unlawfully freezing my trading account, confiscating my earned profits, and silencing me across official channels without providing any technical justification or server evidence.

Case Summary:

  • Account ID: 125666539
  • Disputed Amount: $1,355.66 (Earned Profit)
  • Broker: Octa / OctaFX

What Happened & The Manipulation:

  1. Legitimate Profit Seized: I generated a legitimate profit of $1,355.66 on my account. When I requested a withdrawal, Octa placed my account under an "Internal Review," wiped my balance to $0.00, and terminated my account.
  2. False Arbitrage Allegation: Octa falsely accused me of "Arbitrage trading." This is completely baseless as my positions were held normally, including weekend holdings. I traded pure price action and market structure, not any latency or software manipulation.
  3. Clear Broker Discrimination (Friend's Account Evidence):
    • Another trader (a friend of mine) opened the exact opposite trade at the exact same timestamp on Octa's platform.
    • His trade went into a LOSS, and Octa happily accepted his money without raising any red flags or "arbitrage" claims.
    • My trade went into PROFIT, so they labeled it "arbitrage," blocked my account, and seized my money. I have complete side-by-side timestamped screenshots as proof.
  4. Silencing Tactics (YouTube Live Block): When I tried to ask them for server logs and execution proof on their official YouTube Live stream, instead of answering or providing proof, their team blocked my account from the live chat. They are actively censorship-blocking clients who ask for server logs.

Key Issues & Non-Compliance:

  • Refusal to Provide Execution Proof: I have repeatedly requested order-level server logs, execution timestamps, or tick-data logs. Octa continuously refuses and sends generic, copy-pasted bot scripts.
  • Featured in Media Exposure: My exact case ($1,355.66 profit block and $0.00 balance wipe) was recently investigated and published by WikiFX in an official exposure article, dropping Octa's rating to 2.48 (High Risk) due to systemic account blocks:

    wikifx.com/en/newsdetail/202607168574493136.html

Request to FPA Team & Community:

I have full timestamped records, statement PDFs, trade execution history, side-by-side account comparisons, and screenshots of being blocked on YouTube Live ready for verification.

I kindly request the Forex Peace Army Court and Moderation Team to assist me in escalating this case to Octa's higher management. I demand that Octa either:

  1. Provide valid, unedited server logs and execution proof to the FPA team for independent verification of their "arbitrage" claim.
  2. Release my initial capital and full earned profit ($1,355.66).
I am ready to submit all necessary proofs to the FPA moderation team upon request.

Thank you for protecting the trading community.
Did your matter get resolved now. or still your account is blocked or Profit restricted
 
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