Important Update:
All suspended accounts during the last week and in relation with the ongoing investigation were re-enabled. Over 80 accounts of 97 suspended accounts were given their access back.
ps>> Yes Pharaoh, that has nothing to do with profit/loss. It's a much bigger issue we're dealing with here.
If you are an Iranian trader with an account with FIG which has not been re-enabled, please contact our customer support with your account number. Expect the following documents to be requested:
- A True Copy of your passport, or national ID with a notarial seal, not older than 28 days.
- A True Copy of your certificate of birth, with a notarial seal, not older than 28 days.
- A Stamped Copy of a bank statement showing your name and residential address as registered on your FIG account. (( OR )) A copy of your rent/lease contract or alternatively a Mobile/Electricity/Water/Mobile bill showing your name and residential address as they appear on your FIG account.
Thank you everybody, and sorry for any inconvenience suspension might have caused.
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Pharaoh said:
On the other hand, I'd like to see some more transparency here. Someone has directly asked for FIG's real contact info - address and phones, but that got ignored. Personally, I would NEVER place a cent with any broker that I didn't have a physical location for or a direct phone number. Please don't give that Delaware address from your website. It's a virtual office you share with dozens of other companies. Where is FIGfx REALLY located?
The fact that our Delaware address is a virtual office does not mean it does not exist. That is a
legally registered address which you can use for any form of legal communication. After full regulation is obtained, all contact information shall be public.
Besides, you should not expect much while you keep the FPA forums a place for angry kiddies to pour their anger on brokers. I believe that was never stated in your mission statement.
FIG is in serious thinking to dump contributing to the FPA as it has been a nightmare dealing with '
the majority of' community members. While the FPA was meant to be a place to share and discuss, the tone which people talk to broker representatives is constantly getting worst, which is something we are not forced to accept.
Yes by the way, I mean stevesmain that is still trying to wake up his terminal.. and ernest8fingers, with two lost somewhere, and others..
Have a nice day