Hello to you all!
Recently I have been useing IC Markets to trade gold futures. My cooperation with them was very smooth for past 3 months so I decided to put into motion bigger sums of money. Two days ago (24.03.2020) I have placed a buy order at a 1610 USD. My contract size was substential so I setted up a stop loss and extra short position if there would be high voltality on the market. Unfortunnately today 26.03.2020 I woke up and realised that not only I do not have amount invested on my MT5 but also my balance is on minus?! Therefore I began to analyze the price chart. What is that in matter of seconds price of gold changed from 1600 to 1500 ( everything happened between 10:23 to 10:24). What is more in the second minute the price was again back at 1600. I find it amusing that price of gold could change by 100 dollars. In the attachments you will find the screen shot of my account ( the 3 transactions at the bottom) and the screenshot of the price chart of Gold and the huge huge shade of candlestick going down to 1500. Please contact me if you had been scammed like me and do any of you know what I can do in that situation? Currently I am waiting for the response of the broker but they already signalized that they might only cover my debit but not refund my initial investment. Please help!
Recently I have been useing IC Markets to trade gold futures. My cooperation with them was very smooth for past 3 months so I decided to put into motion bigger sums of money. Two days ago (24.03.2020) I have placed a buy order at a 1610 USD. My contract size was substential so I setted up a stop loss and extra short position if there would be high voltality on the market. Unfortunnately today 26.03.2020 I woke up and realised that not only I do not have amount invested on my MT5 but also my balance is on minus?! Therefore I began to analyze the price chart. What is that in matter of seconds price of gold changed from 1600 to 1500 ( everything happened between 10:23 to 10:24). What is more in the second minute the price was again back at 1600. I find it amusing that price of gold could change by 100 dollars. In the attachments you will find the screen shot of my account ( the 3 transactions at the bottom) and the screenshot of the price chart of Gold and the huge huge shade of candlestick going down to 1500. Please contact me if you had been scammed like me and do any of you know what I can do in that situation? Currently I am waiting for the response of the broker but they already signalized that they might only cover my debit but not refund my initial investment. Please help!