Problem XM Execution Failure & Requote Glitches Cause $3,856.54 Losses Across Multiple Accounts

[Yashbana]

Follow this.................

Steps to Follow to Draw Attention to Your Issue

Follow these steps to ensure your issue is addressed:

First, read this: Where to Complain if You've Been Scammed by a Forex Broker? (or crypto broker)

Then

Reach Out to the Broker
Visit their website and start a conversation via their Live Chat feature.
Email all possible contact addresses inviting them to join this discussion thread.
You can find their contact details here: https://www.xm.com/support

Share Your Experience as a Review
Write and share your story on FPA review page here: https://www.forexpeacearmy.com/forex-reviews/7214/xm-review

Contact Regulators
XM Global Limited, registered by the Financial Services Commission (FSC) under the Securities Industry Act 2021 (license number 000261/4) and Trading Point of Financial Instruments Limited, authorised and regulated by Cyprus Securities and Exchange Commission (CySEC) (licence number 120/10), are members of Trading Point Group.

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XM

XM is the trading name of XM Group, a multi-awarded and internationally acknowledged financial services group that provides online trading on forex and CFDs on stocks, equity indices, commodities, precious metals and energies to over 10 million clients. The XM YouTube channel reflects our...

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XM | 100,947 followers on LinkedIn. BIG. FAIR. HUMAN. | At XM, we're not just another forex and CFD broker. Since our inception, we've been on a mission to redefine currency trading. Our dedication to innovation and excellence has earned us numerous awards and made us a prominent leader in the...

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Seek Additional Guidance
If the issue remains unresolved, refer to the comprehensive guide provided

Follow this.................

Steps to Follow to Draw Attention to Your Issue

Follow these steps to ensure your issue is addressed:

First, read this: Where to Complain if You've Been Scammed by a Forex Broker? (or crypto broker)

Then

Reach Out to the Broker
Visit their website and start a conversation via their Live Chat feature.
Email all possible contact addresses inviting them to join this discussion thread.
You can find their contact details here: https://www.xm.com/support

Share Your Experience as a Review
Write and share your story on FPA review page here: https://www.forexpeacearmy.com/forex-reviews/7214/xm-review

Contact Regulators
XM Global Limited, registered by the Financial Services Commission (FSC) under the Securities Industry Act 2021 (license number 000261/4) and Trading Point of Financial Instruments Limited, authorised and regulated by Cyprus Securities and Exchange Commission (CySEC) (licence number 120/10), are members of Trading Point Group.

Share on Social Media
Share your story on their official social media pages to bring further attention to your case:

Facebook

www.facebook.com

XM

XM is the trading name of XM Group, a multi-awarded and internationally acknowledged financial services group that provides online trading on forex and CFDs on stocks, equity indices, commodities, precious metals and energies to over 10 million clients. The XM YouTube channel reflects our...

www.youtube.com

Login • Instagram

Welcome back to Instagram. Sign in to check out what your friends, family & interests have been capturing & sharing around the world.

www.instagram.com

XM | LinkedIn

XM | 100,947 followers on LinkedIn. BIG. FAIR. HUMAN. | At XM, we're not just another forex and CFD broker. Since our inception, we've been on a mission to redefine currency trading. Our dedication to innovation and excellence has earned us numerous awards and made us a prominent leader in the...

www.linkedin.com

Seek Additional Guidance
If the issue remains unresolved, refer to the comprehensive guide provided by Pharaoh on holding companies accountable. You can read it Fighting Back Against Scam

Hi FxMaster,

Thank you for the guidance. I have completed all the required pre-court escalation steps:

1. FPA Review Submitted: Posted a detailed 1-star review on XM's FPA review page documenting the execution lockout and refusal.
2. Formal Rejection Obtained: XM Support has already sent a written rejection confirming no compensation will be provided.
3. Regulator CC'd: Sent formal notification directly to FSC Belize (complaints@belizefsc.org.bz) with XM CC'd.

Since internal resolution is officially exhausted and public reviews/regulatory steps are logged, please escalate this thread to the official FPA Traders Court for a formal vote/verdict.

Thank you. @FxMaster @XM Team

 

[FxMaster]

Hi FxMaster,

Thank you for the guidance. I have completed all the required pre-court escalation steps:

1. FPA Review Submitted: Posted a detailed 1-star review on XM's FPA review page documenting the execution lockout and refusal.
2. Formal Rejection Obtained: XM Support has already sent a written rejection confirming no compensation will be provided.
3. Regulator CC'd: Sent formal notification directly to FSC Belize (complaints@belizefsc.org.bz) with XM CC'd.

Since internal resolution is officially exhausted and public reviews/regulatory steps are logged, please escalate this thread to the official FPA Traders Court for a formal vote/verdict.

Thank you. @FxMaster @XM Team

You are most welcome & please note that
The FPA Traders Court and its voting process were both discontinued in November 2022. You can see the full list of reasons here...

https://www.forexpeacearmy.com/community/threads/the-end-of-one-era-the-beginning-of-another-goodbye-scam-alerts-and-traders-court.77403/

 

[Yashbana]

You are most welcome & please note that
The FPA Traders Court and its voting process were both discontinued in November 2022. You can see the full list of reasons here...

https://www.forexpeacearmy.com/community/threads/the-end-of-one-era-the-beginning-of-another-goodbye-scam-alerts-and-traders-court.77403/

Thank you for the update, FxMaster.

For the record and community awareness, I am attaching the official screen-recording video proof of the XM server freeze and execution lockout here:

Since official FPA arbitration is discontinued, I will pursue complete restitution directly through the Financial Services Commission (FSC) Belize regulatory complaint.
@FxMaster @XM Team

 

[Yashbana]

Thank you for the update, FxMaster.

For the record and community awareness, I am attaching the official screen-recording video proof of the XM server freeze and execution lockout here:

Since official FPA arbitration is discontinued, I will pursue complete restitution directly through the Financial Services Commission (FSC) Belize regulatory complaint.
@FxMaster @XM Team

CRITICAL UPDATE: XM Global actively suppressing evidence and deleting public comments on LinkedIn.

Instead of auditing MT4/MT5 server logs for the documented 17:48 IST execution outage, XM's corporate media team is censoring and deleting client comments exposing our $3,856.54 USD lockout loss (#86360507, #420646793, #391673975).

Public censorship does not wipe away timestamped video recordings, server lockout logs, or written admissions. Full censorship logs and ongoing email records have been updated to FSC Belize Compliance (complaints@belizefsc.org.bz).

Holding the line until complete restitution!
@FxMaster @XM Team

 

[Yashbana]

CRITICAL UPDATE: XM Global actively suppressing evidence and deleting public comments on LinkedIn.

Instead of auditing MT4/MT5 server logs for the documented 17:48 IST execution outage, XM's corporate media team is censoring and deleting client comments exposing our $3,856.54 USD lockout loss (#86360507, #420646793, #391673975).

Public censorship does not wipe away timestamped video recordings, server lockout logs, or written admissions. Full censorship logs and ongoing email records have been updated to FSC Belize Compliance (complaints@belizefsc.org.bz).

Holding the line until complete restitution!
@FxMaster @XM Team

UPDATE (20 Sep 2026) – Formal 14-Day Investigation Initiated

1. Official Escalation: XM Complaints Team has formally acknowledged the dispute for both accounts (#86360507, #420646793, #450062675 under Yashvardhan Singh and #391673975 under Priya Umath).
2. 14-Day Timeline: A formal 14-calendar-day compliance review window has been initiated by XM.
3. Evidence & Authorizations Provided: Unedited screen-recordings and trade ticket logs (#233140727, #233146300, #233165746) covering the 03 September 2026 execution outage have been re-submitted with public access links. Direct email authorizations from both individual account holders have been provided to clear all administrative/third-party objections.
4. Regulatory Status: Case remains actively copied to FSC Belize (Ref: C2TXRL).

Awaiting XM's formal audit findings and full resolution ($3,856.54 USD) within the designated 14-day window. Will post further updates here once the compliance team responds.
@FxMaster @XM Team