feaisland55
Corporal
- Messages
- 109
Market Traders Institute charged me $7995 for a forex education program called Ultimate Traders Package that was supposed to include BUT DID NOT INCLUDE working graphical software systems, technical support to keep it running, and ongoing instruction/education by webinars, books, and online training modules(another name for bunches of webpages with their "lessons"). The graphs did not work, tech support was not available or reachable, and training modules and webinars just were not there. For example, OVER 250 PAGES IN THE TRAINING MODULES in their "Financial Freedom Online University" WERE TOTALLY BLANK, and MANY WEBINARS WERE NOT PRESENTED ON TIME OR AT ALL, and most of the educational material was verbose and too quickly presented to be absorbed. There were so many bugs in the GRAPHING SOFTWARE that it was unusable and BROKE MY COMPUTER after crashing it over and over again. Technical support to try to make the software work was often not reachable: the HOTLINKS to reach them were MISSING or not working most of the time, and in the few calls back that they managed to make they were ARGUMENTATIVE, and other staff was just not helpful: once when I mentioned some of the graphing problems to my "personal advisor," he admitted there were "some problems" with the software and just tried to sell me an additional $700 graphing package that did not have all the problems.
MTI DID NOT HONOR ITS MONEY-BACK GUARANTEE AFTER I CANCELLED THEIR PROGRAM: the company did not return the $2000.04 that I put down as initial payment! IMHO, it is fraud when a vendor takes your money, does not give you what he promised, and does not return your money.
I would advise everyone to stay away from these people. Their bad history reportedly dates back to a 2012 NFA sanction when the CEO could not act as principal in futures brokerages for 3 years; and BBB complaints about bad software and bad money-back "guarantees" still continue into 2015.
MTI DID NOT HONOR ITS MONEY-BACK GUARANTEE AFTER I CANCELLED THEIR PROGRAM: the company did not return the $2000.04 that I put down as initial payment! IMHO, it is fraud when a vendor takes your money, does not give you what he promised, and does not return your money.
I would advise everyone to stay away from these people. Their bad history reportedly dates back to a 2012 NFA sanction when the CEO could not act as principal in futures brokerages for 3 years; and BBB complaints about bad software and bad money-back "guarantees" still continue into 2015.