Problem XM GLOBAL LTD SCAM

[Tamtam55]

email XM support with this problem thread link and invite them to come discuss their actions. See what they say.

edit: did you write a review yet?

XM review: Is it a legit or scam forex broker?

The best thing I like about XM is that they are providing local bank INR deposits and withdrawals for India, in a seamless manner. I deposited and made a withdrawal too without any hassle from my bank account.

www.forexpeacearmy.com

Our valued customer,

Thank you for choosing XM as your trusted tool.

Regarding your concern about your crypto deposit, our team has determined as a result of their investigation that the address you sent is not an address given to you by our system. Since they have no control over this address, they cannot reach the funds, so your funds have not reached us. So unfortunately there is nothing they can do to help you with the issue. In the future, they have recommended that you be very careful about using the information given by our system in order not to encounter such a problem.

If you have any further questions, please do not hesitate to contact us.

I wish you a wonderful day and successful trading!
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They made such a statement, they act as if I sent money to a different address. I took a screenshot of the payment page before making the payment. I added it here, it seems that the address there is not different from the address on my payment page.

 

[4evermaat]

@Chris Zacharia is this what you are resorting to now??

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@Tamtam55 have you written a response yet?

XM review: Is it a legit or scam forex broker?

The best thing I like about XM is that they are providing local bank INR deposits and withdrawals for India, in a seamless manner. I deposited and made a withdrawal too without any hassle from my bank account.

www.forexpeacearmy.com

 

[Tamtam55]

@Chris Zacharia şu anda başvurduğunuz şey bu mu?

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@Tamtam55 bir yanıt yazdınız mı?

XM review: Is it a legit or scam forex broker?

The best thing I like about XM is that they are providing local bank INR deposits and withdrawals for India, in a seamless manner. I deposited and made a withdrawal too without any hassle from my bank account.

www.forexpeacearmy.com

Yes,This is the answer sent to me earlier

 

[NatureGirl]

I think it sounds more like rubbish customer service and that this has been missed internally at XM.COM rather than a scam, it can be better to work with smaller brokers who take a more personalised approach. Which entity in XM.COM did you sign up with? it may be best to get in touch with the regulator if they continue to mess about with this deposit, feel free to direct message me if you need any help. I don't think its right what they have done even if it was a mistake.

whats more important than support service? its the only connection we have with the broker