Things are getting really bad, with a broker, when you know they wont let you have your profits!
I sent $10,000 to FXTM about six weeks and then steadily lost about 50% of the account over the following weeks. I made a very good trade last week and they took the profits from my MT4 citing ''ILLICIT PROFITS'':
Dear Mr. *****,
WITHOUT PREJUDICE
We have identified an error in quotes received on our platform, which affected specifically your trading account 9*****6. Further to this, several orders #2351856 #2351883, #2351892, #2351910, #2351913, #2351916, #2351918, #2351919 and #2351925 of your trading account have been affected and therefore resulted in an illicit profit of USD 13,479.25 (thirteen thousand four hundred seventy nine dollars and twenty five cents).
In view of the above, and in line with the provisions of the Operative Agreements concluded between you and the Company, and more specifically clause 35.1 of the Customer Agreement, due to the fact that some orders were executed with “Error Quotes”, the Company has the right to delete any errors quotes (spikes) from the server’s quotes base.
Moreover and as provided in clause 8.8 of the Terms of Business of the ECN Zero Account, all disputes, including “Error Quotes”, will be resolved in accordance with the common market practice and at the sole discretion of the Company.
In view of the above and in line with our Client and Operative Agreements, the Company has decided to deduct from your trading account the amount of USD 13,479.25. This amount is the sum of the total of the orders that were affected which are orders #2351856 #2351883, #2351892, #2351910, #2351913, #2351916, #2351918 and #2351919.
For the purposes of transparency and for your proper understanding, we wanted to inform you of the above situation so that you can understand the necessary adjustments that you shall see in your trading account. Should you experience any further technical issues, kindly let us know.
We remain at your disposal. Should you require further information/clarification with respect to the above, please do not hesitate to contact your dedicated Account Service Manager and/or our Customer Support.
Have a look at myfxbook:
myfxbook.com/members/bigbird1/fxtmn2/1246302
FXTM are very happy to let you lose but as soon as it comes to winning..
NOW THAT IS NOT WHAT I CALL A LEVEL PLAYFIELD!!!
I sent $10,000 to FXTM about six weeks and then steadily lost about 50% of the account over the following weeks. I made a very good trade last week and they took the profits from my MT4 citing ''ILLICIT PROFITS'':
Dear Mr. *****,
WITHOUT PREJUDICE
We have identified an error in quotes received on our platform, which affected specifically your trading account 9*****6. Further to this, several orders #2351856 #2351883, #2351892, #2351910, #2351913, #2351916, #2351918, #2351919 and #2351925 of your trading account have been affected and therefore resulted in an illicit profit of USD 13,479.25 (thirteen thousand four hundred seventy nine dollars and twenty five cents).
In view of the above, and in line with the provisions of the Operative Agreements concluded between you and the Company, and more specifically clause 35.1 of the Customer Agreement, due to the fact that some orders were executed with “Error Quotes”, the Company has the right to delete any errors quotes (spikes) from the server’s quotes base.
Moreover and as provided in clause 8.8 of the Terms of Business of the ECN Zero Account, all disputes, including “Error Quotes”, will be resolved in accordance with the common market practice and at the sole discretion of the Company.
In view of the above and in line with our Client and Operative Agreements, the Company has decided to deduct from your trading account the amount of USD 13,479.25. This amount is the sum of the total of the orders that were affected which are orders #2351856 #2351883, #2351892, #2351910, #2351913, #2351916, #2351918 and #2351919.
For the purposes of transparency and for your proper understanding, we wanted to inform you of the above situation so that you can understand the necessary adjustments that you shall see in your trading account. Should you experience any further technical issues, kindly let us know.
We remain at your disposal. Should you require further information/clarification with respect to the above, please do not hesitate to contact your dedicated Account Service Manager and/or our Customer Support.
Have a look at myfxbook:
myfxbook.com/members/bigbird1/fxtmn2/1246302
FXTM are very happy to let you lose but as soon as it comes to winning..
NOW THAT IS NOT WHAT I CALL A LEVEL PLAYFIELD!!!