My Name: Soo Tat
account: 52340
Beware that Liteforex starting to join the SCAM BROKER FAMILY. They just close my open trade without my consent and forfeit the profit I gain from the trade they closed.
My trade was open at server time 2011.08.22 14:09 buy eurusdx 1.44280. At the time 2011.08.23 12:43, liteforex closed all my open trade without my consent! They close it at the same price the trade opened, which is 1.44280, but I'm sure at that time the eurusdx BID price much higher than that.
They claim that they detected "fraudulent transactions" on my account. The transactions were aimed at illegal deriving bonus sum neglecting the promotion conditions but without giving me any reason.
I'm aware that the bonus is property of the liteforex and they can cancel the bonus any time without any reason.
But, is that also apply to forfeit my profit or closed my transaction without my consent? If yes, please point it out in your T&C so that all your user aware that their profit can be forfeit any time or they open trade can be closed by your site without any reason!
Attached is the email conversation:
From LiteForex:
Hello
We would like to inform you that our security department has detected fraudulent transactions on your accounts. The transactions were aimed at illegal deriving bonus sum neglecting the promotion conditions. All the orders on those account will be cancelled; starting deposit will be available for withdrawing. From now forward all account of your profile will be blocked.
Best regards, Roman Baranov
My response:
May I know what is the "fraudulent transactions" I made?
It's unacceptable that closing my trade and forfeit my profit.
From LiteForex:
Hello.
I'm sorry, but i can't tell you that it is a nonpublic information.
Best regards, Roman Baranov
account: 52340
Beware that Liteforex starting to join the SCAM BROKER FAMILY. They just close my open trade without my consent and forfeit the profit I gain from the trade they closed.
My trade was open at server time 2011.08.22 14:09 buy eurusdx 1.44280. At the time 2011.08.23 12:43, liteforex closed all my open trade without my consent! They close it at the same price the trade opened, which is 1.44280, but I'm sure at that time the eurusdx BID price much higher than that.
They claim that they detected "fraudulent transactions" on my account. The transactions were aimed at illegal deriving bonus sum neglecting the promotion conditions but without giving me any reason.
I'm aware that the bonus is property of the liteforex and they can cancel the bonus any time without any reason.
But, is that also apply to forfeit my profit or closed my transaction without my consent? If yes, please point it out in your T&C so that all your user aware that their profit can be forfeit any time or they open trade can be closed by your site without any reason!
Attached is the email conversation:
From LiteForex:
Hello
We would like to inform you that our security department has detected fraudulent transactions on your accounts. The transactions were aimed at illegal deriving bonus sum neglecting the promotion conditions. All the orders on those account will be cancelled; starting deposit will be available for withdrawing. From now forward all account of your profile will be blocked.
Best regards, Roman Baranov
My response:
May I know what is the "fraudulent transactions" I made?
It's unacceptable that closing my trade and forfeit my profit.
From LiteForex:
Hello.
I'm sorry, but i can't tell you that it is a nonpublic information.
Best regards, Roman Baranov