Helo Dear Traders!
I have a real problem with Broco investments company because they dont withdraw my existing funds on "my trading account".
After almost 3 months they withdraw only 25% of my requested/existing funds and for 75% of request withdraw i am still waiting.
my Personal broker lika fakhrutdinova told me this and i dont beleive:
receintly our company had issues with withdrawal funds from foreighn contractor. Now all problems solved and allrequests will be processed in turn
i gave you an information that i received from the finance department. So your complain won't speed up the process of withdrawal. your withdrawal request is on consideration of the President of the company. Let's wait for Monday. I believe I will have an information about your withdrawal
I try to check information about your next withdrawal
[27.6.2012 16:20:07] Lika Fakhrutdinova: thanks for waiting. Your next withdrawal request will be processed on Tuesday or Wednesday of next week.
[27.6.2012 16:22:48] Lika Fakhrutdinova: So your complain won't speed up the process of withdrawal. And in this case your withdrawal will be delayed till the decision of SEC.
Mr. Roman said:
[23.4.2012 14:43:05] Roman: I think it's linked with May holidays in Russia, a lot of people want to withdraw to have good holidays, that's why our financial department is unable to handle too much withdrawals, but this is my opinion, as told you before, only brokers have the information about money
[23.4.2012 14:48:03] Roman:
I don't know the reason, I know, that the queue of withdrawals is very big, but not more
Natalya said:
16:16:17 Thank you for contacting us. An operator will be with you
shortly...
16:16:26 [Operator Natalya joined the chat]
16:16:30 Natalya : Hello! Welcome to Broco live chat! How can I help
you?
16:17:31 Visitor: withdrawal still isnt made for 86762
16:17:44 Visitor: what is going on?
16:17:54 Visitor: that is my money
16:20:12 Natalya : Your request is on priority list and as soon as we
can we will start withdrawing your funds. Meantime your withdrawal
cannot be done. I apologize for that
16:21:46 Visitor: the broker cant say ¨"withdrawal cant be done"
16:22:01 Visitor: that is against rules
16:22:44 Visitor: i will report you to the regulators
16:24:03 Natalya : We understand that this situation is not
comfortable and mean to say that impossibility of withdrawal is only
related to current time, it is not constant
I had various conversations with other managers from good brokerage firm and they said that this statements about withdraw is bull**** and they simply dont have money.
Does anyone know what is going on with this Broco investment company?
I have a real problem with Broco investments company because they dont withdraw my existing funds on "my trading account".
After almost 3 months they withdraw only 25% of my requested/existing funds and for 75% of request withdraw i am still waiting.
my Personal broker lika fakhrutdinova told me this and i dont beleive:
receintly our company had issues with withdrawal funds from foreighn contractor. Now all problems solved and allrequests will be processed in turn
i gave you an information that i received from the finance department. So your complain won't speed up the process of withdrawal. your withdrawal request is on consideration of the President of the company. Let's wait for Monday. I believe I will have an information about your withdrawal
I try to check information about your next withdrawal
[27.6.2012 16:20:07] Lika Fakhrutdinova: thanks for waiting. Your next withdrawal request will be processed on Tuesday or Wednesday of next week.
[27.6.2012 16:22:48] Lika Fakhrutdinova: So your complain won't speed up the process of withdrawal. And in this case your withdrawal will be delayed till the decision of SEC.
Mr. Roman said:
[23.4.2012 14:43:05] Roman: I think it's linked with May holidays in Russia, a lot of people want to withdraw to have good holidays, that's why our financial department is unable to handle too much withdrawals, but this is my opinion, as told you before, only brokers have the information about money
[23.4.2012 14:48:03] Roman:
I don't know the reason, I know, that the queue of withdrawals is very big, but not moreNatalya said:
16:16:17 Thank you for contacting us. An operator will be with you
shortly...
16:16:26 [Operator Natalya joined the chat]
16:16:30 Natalya : Hello! Welcome to Broco live chat! How can I help
you?
16:17:31 Visitor: withdrawal still isnt made for 86762
16:17:44 Visitor: what is going on?
16:17:54 Visitor: that is my money
16:20:12 Natalya : Your request is on priority list and as soon as we
can we will start withdrawing your funds. Meantime your withdrawal
cannot be done. I apologize for that
16:21:46 Visitor: the broker cant say ¨"withdrawal cant be done"
16:22:01 Visitor: that is against rules
16:22:44 Visitor: i will report you to the regulators
16:24:03 Natalya : We understand that this situation is not
comfortable and mean to say that impossibility of withdrawal is only
related to current time, it is not constant
I had various conversations with other managers from good brokerage firm and they said that this statements about withdraw is bull**** and they simply dont have money.
Does anyone know what is going on with this Broco investment company?
