Banc de binary Scam

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1
I was talked into depositing $3,000 into my account by Russell Chambers of Banc de binary. I raised the money through a loan from my mother who desperately needed it for surgery because Russell Chambers assured me that he would guide me through to help trade with it and that I will get returns back with his guidance. The bonus added on their side was $3,250 as I had previously used $250 to open the initial account. Within two weeks, Russell Chambers called me every time to trade and insisted that we need to make large volumes of trade if I am going to make it. I hadn't done any trading before so I thought he was helping me. In one single day alone, he gave me wrong signals and I lost $2,000 all in one single day. Yet he was guiding me through! The balance was speedily reducing by thousands but he kept on insisting we have to continue trading. At one time he insisted that we should trade the entire money in my account. I refused. When the balance got to only $2,600, out of the original $6500. balance, I told him that it is clear I have lost nearly everything that I must return my mothers $2,000 for her surgery. I put in a withdrawal request and was shocked that I was only given $1,308.74. He had misled me by giving me wrong signals and depleted all the over $6,000 originally in the account. I told him that he promised me that I could return back my mothers surgery money. He said I should go to the accounts and that he has told me to continue to trade. How could I continue to trade when the account was in zero the moment I placed the request for withdrawal? He said he is sorry he cannot help me that I made the decision to close my account when he told me to continue trading. This company is a scam and must be prevented from exploiting other innocent people. I have lost $3,250 all of borrowed money and the worst part of it is that the moment I began to put pressure on Russell Chambers, I found that all of my emails were completely deleted. They had hacked into my computer and wiped out all of my correspondence and all of my emails. I managed to get the name shown as it was being deleted(Stefan Redlich) I suspected something was wrong on one of the days he called me to trade, when he asked me to log on and I could see some arrows moving on my computer. They had hacked into my computer! They are very smart at deleting any incriminating evidence. However I still have some evidence on the 'sent ' mails. Please send out a warning to other people. This is a big scam. Russell Chambers knows my financial predicament because I told him how I am in desperate financial need and I needed money but he chose to rob me of even the very little that I managed to raise through loans. This should not be allowed to happen in the UK, this company must be banned like in the USA where they were thrown out.
 
Before anything else, do NOT send them one more cent no matter what they promise. If anyone else contacts you out of the blue asking to help fix your problems, be VERY careful. "Recovery Room Fraud" is the act of offering to "help" a scam victim recover funds, but really to rip the victim off further. There is NO binary company which would employ anyone who actively makes money for clients. Binaries are nothing more than online casinos. If you win, it costs them money. Would any casino in the world keep an employee who helped customers win lots of money?

First, call the police and see if there's anyone there who can investigate cybercrime. Also report this to ActionFraud. When you are done with the police, visit a computer shop and have them check your system. They should be able to find and block the remote access and may be able to recover some of the deleted files.

Make backups of any information you have, and also email copies to a trusted friend.

If you funded by credit card, contact your card's issuing bank, get hold of the fraud department, and explain what happened,. Show them all the evidence you have as well as the link to the CFTC article. If the bank says they can't help you, it may be worth it to contact a chargeback professional, like this one.

Let the UK FCA know about this. They don't have jurisdiction over a Cyprus company, but if the Brexit happens, your case is one more thing to speed up the FCA dumping "passported" companies like BDB as quickly as possible.

File complaints with Cysec and the Cyprus Financial Ombudsman.

Report back here when you've done all of that.
 
Hi! I would like to personally bring your issue to the attention of our customer service team. For this, I kindly ask you to message me with your account number and the email you used to sign up for the account. I apologize if you have experienced any inconveniences with our services and I assure you that we are working hard to resolve your issue.
 
9 and a half months since the original complaint. Company help was overdue. :D
 
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