florian invest
Corporal
- Messages
- 89
Yes and Christos owns the main brokerage with the licensing under metaquotes so he can refund my moneyDear Florian,
Let us address the highlighted issue once again.
To begin, we would like to draw your attention to the fact that FBS is a global brand uniting several independent brokerage companies under different licenses. As you may check in your account, you are registered at fbs.com. You can confirm it, for example, by the newsletters received from us. Please consider that clients of FBS Markets Inc. which manages fbs.com are regulated by FSC (Belize). The information about the regulation is published on our website. In your messages, you referred to the regulation of another company registered under the FBS brand.
Also your main office is in Cyprus not Belize
Kindly consider that the client's successful trading is our success. We provide a lot of educational materials, analytics, and so on so that our clients can practice trading and make profits. Our goal is to ensure equal and fair terms and conditions for all our clients.
So why did you withdraw from my account if you’re okay with clients making money?
You haven’t replied to my registered emails since the 22nd, I have sent countless screen recordings of my email to show this. I have my email logged into multiple devices so it’s not my device is full or anything like thatIn our correspondence by mail, we kept you informed about the progress of the investigation of your case, and when it was completed, we listed to you the specific points of the Customer Agreement that were found violated. We can assure you that the investigation was conducted thoroughly, and all measures were taken in accordance with the regulations. We kindly ask you to re-read the Agreement.
You need to explain how a client making money on your platform is breaking the rules
As I have stated and shown it was all placed on my phone and multiple different trading styles some were held for over 12 hours you stole others were scalps so how can both trading styles be illegal on your broker
Or just get labeled a scam as you just think it’s okay to withdrawal from a clients account
Obviously @FBS Official Manager doesn’t understand how these forums work, they’re to help the trader get the issue sorted get you think it’s okay to withdraw from a clients account that made money so that would be a scam since you can pay out your ib affiliates and it’s okay for people to lose money on your platform
If further questions arise, please continue communication with our customer support team via email at support@fbs.com. Kindly make sure to contact us from the email address you used for registration at FBS. It is a security measure, and we hope for your understanding.
Kind Regards,
FBS Team.