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FBS is scam

Discussion in 'Scam Alerts' started by davidnguyen, Apr 12, 2018.

  1. davidnguyen

    davidnguyen Recruit

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    Hello!

    I made a money on FBS. When I'm profitable but they do not want to send money to me.

    It's funny when they say they do not have enough money.

    I made withdrawal 36$, but till today I have not any funds on my bank account.

    - Proof: https://ibb.co/gFenp7
     
  2. FBS Official Rep

    FBS Official Rep FBS Representative

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    Dear Sir!

    We would like to clarify the situation here.
    First, we would like to draw your attention to the fact that your bespoken account is 50$ bonus account.

    Please, kindly be reminded that according to the 50$ bonus promotion conditions:
    Each client/computer/IP can open only one “Bonus 50” account. It is prohibited to work through proxies or using any IP-address modifying software. Opening the second Bonus $50 account is impossible even after bonus funds are charged off.
    Upon suspecting fraudulent activity on the Bonus account, the company reserves the right to deduct the entire bonus amount and profit made with the Bonus account without notice. In this case, the decision is beyond contestation.
    Unfortunately, it has been found out, that your bonus account has violated the bespoken promotion conditions, that is why your bonus account has been blocked.
    Also, we would like to inform you that each account is submitted to a very thorough examination, which includes more that just searching for the matching IPs.
    However, you are still eligible for our other bonuses, such as the bonus 100% on deposit, for example, where you may receive a 100% bonus of your deposit amount, for every deposit you make.

    Thank you for your kind understanding!
     
  3. davidnguyen

    davidnguyen Recruit

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    You're lying.
    You do not make the right commitment.
    Do not believe in these scammers.
     
    NGS Samsudeen and ScamXposR like this.
  4. FBS Official Rep

    FBS Official Rep FBS Representative

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    Can you kindly clarify, what you feel is a lie? I'll be happy to explain.

    Thank you
     
  5. davidnguyen

    davidnguyen Recruit

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    I will report this problem to Google Adsense. FBS use Adsense to deceive the player. FBS is scammer.
     
    NGS Samsudeen likes this.
  6. FBS Official Rep

    FBS Official Rep FBS Representative

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    Dear davidnguyen

    If there is anything else I may help you with, please let me know.

    @FxMaster Since the client clearly violated the promotional conditions and is unable to provide further information for his case, I ask you to resolve this discussion.

    Thank you.
     
  7. davidnguyen

    davidnguyen Recruit

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    I have two questions hopefully you will be able to help me:

    1- Where your policy on the promotion conditions page?
    - I only see this reason: "FBS reserves the right to refuse a client in bonus granting with no reasons given or without prior notification;"

    2- Even my real money account can not be withdrawal

    (This is the proof) : [​IMG]

    Note: I do not want to give scamer my Visa Card information
     
    4evermaat likes this.
  8. FBS Official Rep

    FBS Official Rep FBS Representative

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    Hello davidnguyen

    Of course, I will be happy to help.

    1. You may view the full list of promotional conditions in your personal area, by following this link: https://my.fbs.com/bonus/bonus50 and I am also attaching the screenshots of the conditions. For your convenience, I also highlighted the promotional clause that you violated.

    2. In regards to your funds' withdrawal. Please refer to the customer agreement. https://fbs.com/docs/agreement_en.pdf Clause 5.2.7 states:

    5.2.7. If an account was funded via debit or credit card, a card copy is required to process a withdrawal. The copy must contain the first 6 digits and the last 4 digits of the card number, cardholder’s name, expiry date and cardholder’s signature.

    We would like to remind you, that Visa/Mastercard is a payment system, that allows only a refund of the deposited funds.
    This means that you may withdraw back to your card, up to 100% of the initial deposited amount via credit card.
    The amount over the initial deposit (profit) can be withdrawn to other payment system.

    Kindly note, that you can cover your CVC/CVV code on the back side of the card, on the back side of your card we need to see only your signature since without it the card is considered invalid.

    We hope we have managed to clarify all misunderstandings.
    Please let us know if you need additional support.
    FBS Official
     

    Attached Files:

  9. 4evermaat

    4evermaat 2nd Lieutenant

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    This is exactly why ESMA and similar jurisdictions ban or discourage bonuses. They are designed to confuse or trick traders into making deposits and create a confusing environment in which they can issue withdrawals.

    Bonus aside, the client should still be entitled with withdraw of all deposits +/- profits or losses. Why some brokers go out of their way to have confusing conditions for their clients is beyond me. But then again, I try to avoid bucketshops.

    edit: why would you accept a deposit without making sure it was fully cleared first? That is AML 101. There should be 0 problems with withdrawal, because all of this information was supposed to be requested upfront.
     
  10. FBS Official Rep

    FBS Official Rep FBS Representative

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    Hello 4evermaat,

    We are happy to hear out your opinion on this matter. Though we beg to disagree. Please, kindly take into consideration, that 50$ bonus doesn’t require any deposits. The profit from this bonus can be withdrawn after 2 lots are traded, and profit reaches over $25. Depositing to the bonus account is available, but not obligatory.
    Also, all conditions are available for review before opening bonus account, i.e. a client can read them beforehand and decide if they fit his/her criteria or not. Also, we may assure you that we never tried to “confuse conditions” and bespoken condition was from the very beginning of the bonus launching.

    As for withdrawal, you are absolutely right - a client should be able to withdraw his/her deposited funds, and as you may see, the customer was not prohibited to withdraw his deposit, we just asked him to provide the documents for security reasons and withdraw to the payment system, which was used for deposit. Again, we beg to disagree with your point of view that the company must request card scans upfront. The company must give notice to the customer, that the documents will be required, and in our case any client can find such notice in the Customer Agreement. Upon reading which he/she can decide if he/she wants to provide such documents and, therefore, deposit by card or not.

    Thank you
    FBS Official
     
: fbs.com, fbs

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