FBS SCAM high latency

Messages
2
I'm using London VPS for FBS MT5 trading account and broker connection speed is 1.87ms.
Also, they used the dealing desk system & try to delay order open time + order close time. Please refer to the attachments.Screenshot_1.jpgScreenshot_2.jpgScreenshot_2.jpg
 

4evermaat

2nd Lieutenant
Messages
1,096
What is your average hold time for all of your trades?

Can you attach a more complete journal log history? and trade history if that is possible? here is how to gather this:

View attachment FPA generate mt4 complete account history.mp4















View attachment FPA gather mt4 journal logs into 1 zip file.mp4

















mt5 should be very similar to mt4.

Not necessarily a scam. Although 2000ms isn't too bad, did you communicate with the broker @FBS Official Rep to see if they can reduce the execution time?

Have you left a review of your experience yet? https://www.forexpeacearmy.com/forex-reviews/5098/www.fbs.com?per-page=25

after 96 hours you should formally invite the broker to the thread: https://www.forexpeacearmy.com/community/threads/tutorial-how-to-invite-a-company-to-your-thread.58438/
 
Last edited:

FBS Official Rep

FBS Representative
Messages
184
Dear Sir,
Kindly let us clarify this case for you:
The ping 1.87 ms which you see for London Datacenter doesn’t reflect the time your orders should be executed within. It represents the time a signal reaches the server.

But there is a number of steps involved in the process of order execution. From the moment you click the button the signal is sent to the server. The server is processing orders on a first-come, first-served basis. After the position has been set the signal returns back to your trading platform. Thus, 1927.325 ms is the time from the moment you click the button “buy” or “sell” till the moment the server sends a reply back.

Please, take into consideration that apart from ping there are many other factors that can affect execution quality of your orders such as internet connection, geographic situation and the specification of your trading device.

Also, we would like to remind you that according to the Customer Agreement:
3.2.7. The time of the order processing depends on the connection between the client terminal and the Company’s server, as well as on the current market conditions. During regular market hours the order processing time usually is 1 to 5 seconds. In irregular market conditions, the processing time can last longer.

In this case your order has been processed within less than 2 seconds, which can be considered as a regular execution period.

We would like to state that at the moment your ping is really good, but we can also recommend you to try our ECN account for the fastest execution and try to operate using our VPS server. There is a possibility that this arrangements will lessen the ping a bit more.
 
Messages
2
Dear FBS Team,
Thanks for your reply. Also, I had XM MT5 live account, see their speed always under 200ms. Can you try to reduce my order to execute the speed of the FBS MT5 account?Capture.JPG
 

FBS Official Rep

FBS Representative
Messages
184
Dear Sir,
Thank you for your question! We always strive to make our services better for our customers, therefore we appreciate your feedback. We have contacted our IT department to check the log files of your orders, and their execution.

I will post the log files below for your convenience.

2020.01.15 13:10:29.524 '11320275': market buy 0.05 CHFJPY, close #2098893779 sell 0.05 CHFJPY 113.600 (113.833 / 113.859)2020.01.15 13:10:30.433 '11320275': request confirmed at market price 113.859, (market buy 0.05 CHFJPY, close #2098893779)(113.833 / 113.859)

2020.01.15 13:09:47.728 '11320275': market buy 0.05 CHFJPY, close #2098898856 sell 0.05 CHFJPY 113.628 (113.840 / 113.866)

2020.01.15 13:09:48.637 '11320275': request confirmed at market price 113.868, (market buy 0.05 CHFJPY, close #2098898856)(113.842 / 113.868)

2020.01.15 11:30:00.591 '11320275': market sell 0.01 GBPUSD (1.30139 / 1.30169)2020.01.15 11:30:01.510 '11320275': request confirmed at market price 1.30139, (market sell 0.01 GBPUSD)(1.30139 / 1.30169)

2020.01.15 06:43:59.193 '11320275': market sell 0.05 CHFJPY (113.600 / 113.627)

2020.01.15 06:44:00.107 '11320275': request confirmed at market price 113.600, (market sell 0.05 CHFJPY)(113.600 / 113.627)

2020.01.14 10:23:56.498 '11320275': market sell 0.05 EURJPY (122.405 / 122.427)

2020.01.14 10:23:57.416 '11320275': request confirmed at market price 122.405, (market sell 0.05 EURJPY)(122.405 / 122.427)

2020.01.13 22:59:00.422 '11320275': market sell 0.05 EURCAD, close #2098393199 buy 0.05 EURCAD 1.45232 (1.45427 / 1.45455)

2020.01.13 22:59:01.339 '11320275': request confirmed at market price 1.45425, (market sell 0.05 EURCAD, close #2098393199)(1.45425 / 1.45453)

As you can confirm from the log files, all of your requests were executed within one second.

FBS is a Non Dealing Desk, non market maker broker, which forwards all the customer's orders to the interbank market. This indeed requires time, which cannot be shortened due to objective reasons.

We would also like to remind you, that despite the common belief, fastest on Forex does not mean the best, as some brokers might promise you faster execution without actually forwarding your orders to the interbank market, which might mean, that you will not be actually trading on Forex Market.

Unfortunately, we cannot consult you regarding the speed of order execution in a different broker company, however we can assure you that the orders on our ECN account are processed as fast as possible and are forwarded to the interbank market.(
 

4evermaat

2nd Lieutenant
Messages
1,096
...
FBS is a Non Dealing Desk, non market maker broker, which forwards all the customer's orders to the interbank market. This indeed requires time, which cannot be shortened due to objective reasons.
...We would also like to remind you, that despite the common belief, fastest on Forex does not mean the best, as some brokers might promise you faster execution without actually forwarding your orders to the interbank market, which might mean, that you will not be actually trading on Forex Market.

Unfortunately, we cannot consult you regarding the speed of order execution in a different broker company, however we can assure you that the orders on our ECN account are processed as fast as possible and are forwarded to the interbank market.(
Can you provide your clients with a FIX trading report/trade receipt for each trade/deal executed? This report is usually 1 page and includes the order book snapshot of the liquidity pool at the time of request. It can also show each step of the transaction (like DHL tracking a physical shipping package) And also shows who took the other side of the trade. It may look something like this example:

globalprime au trade receipt example 1 of 2.jpg

Also, if the trade is "cleared" through the interbank, it should always be final, correct? That's my understanding of a completed deal. It cannot be reneged later. And MT5 is specifically designed to handle this natively. MT4 can do it also, but only from the back end.
 

FBS Official Rep

FBS Representative
Messages
184
Good afternoon!
The screenshot you provided is made from the Integral trading platform. This is a regular trading statement of the trading account from this platform, an analogue of the MetaTrader terminal statements report. But the Integral trading platform is not the only way to bring transactions to the interbank market. Moreover, although it is a platform for professional market participants, Integral is designed for a wide audience and does not always satisfy the needs in terms of additional costs, such as fees for bringing the deal to the market, platform usage fees, FIX fees, etc. We do not use Integral to bring the deals to the market.

>“Also, if the trade is "cleared" through the interbank, it should always be final, correct?”

This statement is not always true. MT5 is a more modern platform, but like with MT4, there are several principles of “clearing” the trades. The client sends a request to open an order and the broker can bring (clear) the deal before the confirmation in the terminal or after it (the second way is usually used to speed up the processing of client requests). But both options are possible for MT4 and MT5. Moreover, we would say that in terms of bringing the deals, MT4 and MT5 are not very different from each other. In both cases, this is an additional solution on the MetaTrader server side. A small difference is that for MT5 there are many out-of-the-box solutions from MetaQuotes itself, and for MT4 there are also many out-of-the-box solutions, but from other developers. But, regardless the developer of the system, there is no fundamental difference in the process.

>“That's my understanding of a completed deal. It cannot be reneged later. And MT5 is specifically designed to handle this natively. MT4 can do it also, but only from the back end.”

In practice, if a deal is brought to the market, it cannot be canceled, but theoretically, the intermediary through whom the deal has been brought or the bank in which the deal was consummated can cancel it. This is extremely rare, but theoretically possible. On the whole, yes, your statement is true.
 
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