Kaes Kniestedt
Private
- Messages
- 13
Hi all -
Today I received the following email from FigFx, informing me that they were disabling my account. My responses are in red.
Hello Mr. Kniestedt,
This email is to inform you that your trading account #121650 has been
*permanently
blocked* due to several violations of our terms of service agreement, as
well as the terms in regards to the partnership program available at
https://secure.figfx.com/earn.asp
1- Your account, registered from Redmond, WA
2- Your account, trades from IP address 24.17.195.117 (*which is nowhere
near Redmond*) - Actually this IP is from Sammamish, WA - which is about 5 miles from Redmond. So yes, it is near Redmond
3- Your account uses an expert adviser identified as the Ruskinator
(GBPUSD240)
4- VPS trading usually from the CLOUD COMMUNICATIONS LLC network
There are three accounts in our system --*which we believe are used,
accessed, controlled by yourself* (why?)-- for some reason, share all the three
points defined above (there are actually four points). Which is a clear violation of our "*one account per
household*". Please explain to me how this even comes near proof that my account is in the same household as another. It doesn't seem to me that just because I use the same EA as my brother, we both live in Redmond, and that I use a VPS to trade with that this means we live in the same house. If you look closely at our IPs, you will see that he is even on a different ISP than me (my comcast one and his verizon one). Add to that that three of the four accounts use the same last
name (which four accounts?), and the same ID identification tag (what the hell is a ID identification tag?). Clearly (except for the fact where it's nowhere clear), those accounts were
opened for a relative sharing the same residential, IP (not true) address as well as
other information and of course, the Ruskinator which is only found in these
4 accounts in our platform.
All four accounts have been *permanently disabled.*
FIG has full logs of all login and access details to all four accounts
including those from Redmond, WA as well as Sammamish, WA and the VPS by
Cloud LLC. Please show me these logs, because I can guarantee you they aren't even from the same IP. My brother has an account and he uses Verizon, whereas I have a VPS in Seattle. As well, the affiliate account referring the accounts have been
disabled and all generated rebate commissions have been nullified. Please
revise our affiliate agreement again for more details.
Thank you and have a nice day
Unfortunately, I have no where to send these responses to, so I turn to you, FPA, for help. My brother tried to make a large withdrawal and that is what we think kicked off this whole thing. The real story is that there are five of us in a trading group developing an EA (ruskinator). Four of us live in Redmond, one in Kirkland (city that borders Redmond), and none of us live together.
All in all, this email doesn't make much sense to me due to the poor english, and four out of five of us are suffering large losses due to this account disabling. We just want our money, and we then want to close out our accounts.
Thank you for all your help in advance.
Today I received the following email from FigFx, informing me that they were disabling my account. My responses are in red.
Hello Mr. Kniestedt,
This email is to inform you that your trading account #121650 has been
*permanently
blocked* due to several violations of our terms of service agreement, as
well as the terms in regards to the partnership program available at
https://secure.figfx.com/earn.asp
1- Your account, registered from Redmond, WA
2- Your account, trades from IP address 24.17.195.117 (*which is nowhere
near Redmond*) - Actually this IP is from Sammamish, WA - which is about 5 miles from Redmond. So yes, it is near Redmond
3- Your account uses an expert adviser identified as the Ruskinator
(GBPUSD240)
4- VPS trading usually from the CLOUD COMMUNICATIONS LLC network
There are three accounts in our system --*which we believe are used,
accessed, controlled by yourself* (why?)-- for some reason, share all the three
points defined above (there are actually four points). Which is a clear violation of our "*one account per
household*". Please explain to me how this even comes near proof that my account is in the same household as another. It doesn't seem to me that just because I use the same EA as my brother, we both live in Redmond, and that I use a VPS to trade with that this means we live in the same house. If you look closely at our IPs, you will see that he is even on a different ISP than me (my comcast one and his verizon one). Add to that that three of the four accounts use the same last
name (which four accounts?), and the same ID identification tag (what the hell is a ID identification tag?). Clearly (except for the fact where it's nowhere clear), those accounts were
opened for a relative sharing the same residential, IP (not true) address as well as
other information and of course, the Ruskinator which is only found in these
4 accounts in our platform.
All four accounts have been *permanently disabled.*
FIG has full logs of all login and access details to all four accounts
including those from Redmond, WA as well as Sammamish, WA and the VPS by
Cloud LLC. Please show me these logs, because I can guarantee you they aren't even from the same IP. My brother has an account and he uses Verizon, whereas I have a VPS in Seattle. As well, the affiliate account referring the accounts have been
disabled and all generated rebate commissions have been nullified. Please
revise our affiliate agreement again for more details.
Thank you and have a nice day
Unfortunately, I have no where to send these responses to, so I turn to you, FPA, for help. My brother tried to make a large withdrawal and that is what we think kicked off this whole thing. The real story is that there are five of us in a trading group developing an EA (ruskinator). Four of us live in Redmond, one in Kirkland (city that borders Redmond), and none of us live together.
All in all, this email doesn't make much sense to me due to the poor english, and four out of five of us are suffering large losses due to this account disabling. We just want our money, and we then want to close out our accounts.
Thank you for all your help in advance.