My wife was contacted by this company GBL Investing - gbl-investing.com and she invested 10220 eu into her opened account and she was trading with their analyst help no problem but after month trading she asked for withdraw 5000 from account as this amount was available that time and was rejected as they explained that she cannot take that much so than she submitted withdraw for 1500 eu just to make sure that she can get it without any hassle and this amount was put on pending. At the end of the day after contacting with analyst about withdraw requested amount they did not proceed so she got nothing what so ever from them. She has to call the company called Jubiter that she made transactions trough cryptocurrency with them and tried to get them to contact support line for GBL Investing as their support email was bouncing back all the time to get money back as it wasn't to late. no luck. She has reported to bank as Charge back and also we hear nothing from them. She can still contact GBL investment analyst that communicates with him but he can do nothing he keep saying as she complained about her money and he could not say where she complained. She end all trading on their site with balance 10256 eu showing on her account but could not get anything from them. We looking for advice or steps that we can do to deal with our issue. Thanks