l sympathise with your case. Even if they are regulated, the so called account manager will twist and trick you to lose all the money. l had not submitted my case but had a similar experience with Banc De Binary which is regulated by CYSEC but is a SCAM and a FRAUD as well tricked me into depositing $5000.00 and loss all my money including $5000 bonus total $10000 in 5 trades within 15 minutes, claiming my deposits are protected but in the end said l loss it also and no refund.
GUILTY
GUILTY