juryman
Recruit
- Messages
- 12
I am writing to you with the hope that you approach the RTC management team regarding my loss of funds Euro 165,000.00. My Name is Robert Siino Account number: 1037674
The loss of my money was not through the fault of my speculation, but through the investment speculations that were instructed to me by Mr. John Stanley, Executive Trader and his expert team traders. Prior to the investments, which I was dictated to open on the Forex trade by a Senior Executive Trader assigned to me by John Stanley, I was doing ok with very little conservative trading with myself. All was going ok until 24 November 2017, when a Mr. John Stanley, Executive Trader with RTC finance spoke to me and informed me that he will connect me to a Technical Executive Trader, whose name I don't remember. Mr. John Stanely stated to me before he connected me to his Technical trader “Robert we are going to make a lot of money” and then he connected me. That was the last time I heard from Mr. Stanley.
This Technical Trader informed me that he will tell me the Forex investments that I need to open positions on. Immediately he started to instruct me to open trades on buy and sell of many Forex investment currencies and each investment was for 5,000,000 unites. I did not question his instruction because of the lack of knowledge I had or still have in the trading of stocks. I did notice that the margin level after we were completed opening many Forex investments was not showing. Therefore, I did not know if this was normal and I put my full trust in him.
After we completed our conversation I received no special instructions from him and I was told that my account manager will call me back. Our conversation ended and I did not receive call again to at least confirm if everything went well. Later that evening, Friday, 24 November 2017, and part of Saturday afternoon, 25 November 2017, I started to notice that several investments were making profits and I decided to close the open position to receive the profit. I started doing this on several open positions, which were making profits because I was afraid that the profit would turn into a loss. After I closed out about 5 or 6 Forex trades that were making profit I noticed that the margin level position appeared again and it showed a very low percentage. I was not aware of what was happening and because it was Saturday no one was available at RTC. I was left alone with this mess, and I was not aware what was going on and I noticed that my entire Euro 165,000.00 had disappeared into a loss and there was nothing I could do or no one to speak too. I immediately sent an email to David Shepard, Senior Account Manager, and CC David Jones, Senior Account Manager, regarding my situation. On Monday, 27 November 2017, I was contacted by David Shepard, and it was not until I spoke to him that he informed me that I should have not close any of the open positions ( even though it was showing profits) of the Forex trade that were done on Friday, 24 November 2017. David Shepard explained this to me after the fact and therefore I was never told beforehand that all the Forex trades had to remain open. This was never passed onto me by the Executive Trader, because if he would have instructed me not to close any positions I would have never done what I thought was the right thing to do to close a profitable trade. Again, I repeat, that it was not until Monday morning, 27 November 2017, when all the damage was done that Mr. Dave Shepard, Senior Trader, informed me that I should have not closed any of the Forex trade even though they were making profits. With lack of information that was not provided to me on 24 November 2017, by the Executive trader, I lost my life time savings of Euro 165,000.00 and all profits that I had made since 21 September 2017. All was gone in matter of hours due to lack of instructions that was not provided to me. Additionally what related to me losing more money was the ridiculous high Swap commission on the trades. For example: A trade on Bitcoins accrued Euro 18,000.00 swap commissions in less than 2 weeks. I complaint to RTC about this and they stated they have no control over the Swap commissions, which was a big lie. I wrote to them and stated on how someone can make money when the Swap commissions were higher than the profit you were making. Because even though you saw a trade on Bitcoins was showing a positive profit of Euro 5,000.00 it was impossible to close the trade to take the Euro 5000.00 profit because the Swap commission was Euro 18,000.00 I would have suffered the loss of Euro 13,000.00, which was debited from my balance. You were actually trapped in your investment and had no other choice but to keep all your trades open to prevent actual loss of your balance.
I know that this was not my fault and I strongly believe that the company RTC should reimburse me my Euro 165,000.00 into my account. I lost my money through lack of proper instructions that was conducted by RTC Executive trader. I take no fault of what had happened. I have been extremely loyal to RTC and have followed all instructions that were provided to me from David Shepard, David Jones and Don Hunter who are all the traders that worked with me.
Eventually, I was contacted by another representative from RTC, Mr. Simon Perry, Head of Client Relations. I explained the entire situation to him and told him that it was never my intention to have invested so much in RTC, but because of the sale pressure that was always put on me from his traders I always gave in. I also explained to Mr. Perry the problem with the Swap commissions being ridiculously high and provided him proof of the charges, but he just ignored this. I told him that my health situation is not well and that I take strong medication for my depressions and that his traders were aware of this. Therefore, I stated that they also took advantage of my poor health and applied more pressure to send more money to RTC Finance. The client relation representative, Mr. Simone Perry, bluntly said to me “You should have just hung up on them”. I was shocked by his statement and I replied that the company should take action against their associates who do this. Nevertheless, I submitted to Mr. Perry emails and other documents and he stated that he will see what he could do. Several days later I receive a call from Mr. Perry and he said on the telephone “Robert I have good news for you, considering the circumstances and the information I provided him the company has decided to reimburse me 10% of my entire loss of Euro 165,000.00. I was shocked because that would mean I would only get back Euro 16,500.00. I told that this is not correct and he replied it’s either 10 % or nothing. I had no other choice but to agree, but the Euro 16,500.00 would be repaid in 3 months interval. I asked if an exception could be mad and receive the money immediately he denied my request. I attempted to write emails to him and pleaded to please reconsider the amount and the time frame of Reimbursement but I never received a reply from him.
I attempted to write emails to the three traders, Mr. David Jones, Mr. David Shepard and Mr. Don Hunter, but my emails were returned because it stated that the email addresses were not correct. Funny that I used the same email addresses since 21 September 2017 and there was no problem. I wrote to their support and requested to please have one of these gentlemen to call me and the message I received from their support was “Because your account has been closed I am unable to contact these traders” I was shocked again and I just don’t have any other resources.
I never in my life would have thought that a scam job would liquidate systematically my entire savings that I worked so hard for in 43 years. Additionally, in the Euro 165,000.00 is money of a house that I sold and which my ex-wife received half of the amount we received for the house. I am financially ruined; I have no resources to get some money other then selling my car and maybe selling my entire jewelry. I made contact with the Commissioner of Belize, where RTC is registered to do business. He has in the mean time replied and requested all the information and any Audio recordings. I don’t have any audio recordings but sufficient email correspondences.
I would appreciate your assistance in helping me in this matter and please have RTC reimburse me my loss of Euro
165,000.00.
I lost my life savings to RTC because of their fault. I beg you anyone to please help me.
Sincerely,
R. Siino
11 January 2018
The loss of my money was not through the fault of my speculation, but through the investment speculations that were instructed to me by Mr. John Stanley, Executive Trader and his expert team traders. Prior to the investments, which I was dictated to open on the Forex trade by a Senior Executive Trader assigned to me by John Stanley, I was doing ok with very little conservative trading with myself. All was going ok until 24 November 2017, when a Mr. John Stanley, Executive Trader with RTC finance spoke to me and informed me that he will connect me to a Technical Executive Trader, whose name I don't remember. Mr. John Stanely stated to me before he connected me to his Technical trader “Robert we are going to make a lot of money” and then he connected me. That was the last time I heard from Mr. Stanley.
This Technical Trader informed me that he will tell me the Forex investments that I need to open positions on. Immediately he started to instruct me to open trades on buy and sell of many Forex investment currencies and each investment was for 5,000,000 unites. I did not question his instruction because of the lack of knowledge I had or still have in the trading of stocks. I did notice that the margin level after we were completed opening many Forex investments was not showing. Therefore, I did not know if this was normal and I put my full trust in him.
After we completed our conversation I received no special instructions from him and I was told that my account manager will call me back. Our conversation ended and I did not receive call again to at least confirm if everything went well. Later that evening, Friday, 24 November 2017, and part of Saturday afternoon, 25 November 2017, I started to notice that several investments were making profits and I decided to close the open position to receive the profit. I started doing this on several open positions, which were making profits because I was afraid that the profit would turn into a loss. After I closed out about 5 or 6 Forex trades that were making profit I noticed that the margin level position appeared again and it showed a very low percentage. I was not aware of what was happening and because it was Saturday no one was available at RTC. I was left alone with this mess, and I was not aware what was going on and I noticed that my entire Euro 165,000.00 had disappeared into a loss and there was nothing I could do or no one to speak too. I immediately sent an email to David Shepard, Senior Account Manager, and CC David Jones, Senior Account Manager, regarding my situation. On Monday, 27 November 2017, I was contacted by David Shepard, and it was not until I spoke to him that he informed me that I should have not close any of the open positions ( even though it was showing profits) of the Forex trade that were done on Friday, 24 November 2017. David Shepard explained this to me after the fact and therefore I was never told beforehand that all the Forex trades had to remain open. This was never passed onto me by the Executive Trader, because if he would have instructed me not to close any positions I would have never done what I thought was the right thing to do to close a profitable trade. Again, I repeat, that it was not until Monday morning, 27 November 2017, when all the damage was done that Mr. Dave Shepard, Senior Trader, informed me that I should have not closed any of the Forex trade even though they were making profits. With lack of information that was not provided to me on 24 November 2017, by the Executive trader, I lost my life time savings of Euro 165,000.00 and all profits that I had made since 21 September 2017. All was gone in matter of hours due to lack of instructions that was not provided to me. Additionally what related to me losing more money was the ridiculous high Swap commission on the trades. For example: A trade on Bitcoins accrued Euro 18,000.00 swap commissions in less than 2 weeks. I complaint to RTC about this and they stated they have no control over the Swap commissions, which was a big lie. I wrote to them and stated on how someone can make money when the Swap commissions were higher than the profit you were making. Because even though you saw a trade on Bitcoins was showing a positive profit of Euro 5,000.00 it was impossible to close the trade to take the Euro 5000.00 profit because the Swap commission was Euro 18,000.00 I would have suffered the loss of Euro 13,000.00, which was debited from my balance. You were actually trapped in your investment and had no other choice but to keep all your trades open to prevent actual loss of your balance.
I know that this was not my fault and I strongly believe that the company RTC should reimburse me my Euro 165,000.00 into my account. I lost my money through lack of proper instructions that was conducted by RTC Executive trader. I take no fault of what had happened. I have been extremely loyal to RTC and have followed all instructions that were provided to me from David Shepard, David Jones and Don Hunter who are all the traders that worked with me.
Eventually, I was contacted by another representative from RTC, Mr. Simon Perry, Head of Client Relations. I explained the entire situation to him and told him that it was never my intention to have invested so much in RTC, but because of the sale pressure that was always put on me from his traders I always gave in. I also explained to Mr. Perry the problem with the Swap commissions being ridiculously high and provided him proof of the charges, but he just ignored this. I told him that my health situation is not well and that I take strong medication for my depressions and that his traders were aware of this. Therefore, I stated that they also took advantage of my poor health and applied more pressure to send more money to RTC Finance. The client relation representative, Mr. Simone Perry, bluntly said to me “You should have just hung up on them”. I was shocked by his statement and I replied that the company should take action against their associates who do this. Nevertheless, I submitted to Mr. Perry emails and other documents and he stated that he will see what he could do. Several days later I receive a call from Mr. Perry and he said on the telephone “Robert I have good news for you, considering the circumstances and the information I provided him the company has decided to reimburse me 10% of my entire loss of Euro 165,000.00. I was shocked because that would mean I would only get back Euro 16,500.00. I told that this is not correct and he replied it’s either 10 % or nothing. I had no other choice but to agree, but the Euro 16,500.00 would be repaid in 3 months interval. I asked if an exception could be mad and receive the money immediately he denied my request. I attempted to write emails to him and pleaded to please reconsider the amount and the time frame of Reimbursement but I never received a reply from him.
I attempted to write emails to the three traders, Mr. David Jones, Mr. David Shepard and Mr. Don Hunter, but my emails were returned because it stated that the email addresses were not correct. Funny that I used the same email addresses since 21 September 2017 and there was no problem. I wrote to their support and requested to please have one of these gentlemen to call me and the message I received from their support was “Because your account has been closed I am unable to contact these traders” I was shocked again and I just don’t have any other resources.
I never in my life would have thought that a scam job would liquidate systematically my entire savings that I worked so hard for in 43 years. Additionally, in the Euro 165,000.00 is money of a house that I sold and which my ex-wife received half of the amount we received for the house. I am financially ruined; I have no resources to get some money other then selling my car and maybe selling my entire jewelry. I made contact with the Commissioner of Belize, where RTC is registered to do business. He has in the mean time replied and requested all the information and any Audio recordings. I don’t have any audio recordings but sufficient email correspondences.
I would appreciate your assistance in helping me in this matter and please have RTC reimburse me my loss of Euro
165,000.00.
I lost my life savings to RTC because of their fault. I beg you anyone to please help me.
Sincerely,
R. Siino
11 January 2018