Pedro Fernandez
Recruit
- Messages
- 5
Instaforex
I take this actions.
I sent emails to Instaforex with screenshot of payment VISA and account linked data
I did the payment using my VISA credit card for 1.000 USD
I called to my bank visacard and they ask me go to police first. (In Spain this is like a joke)
I have to go back to my office bank and sign a written request about this. Due I am travelling I will do that next week. I also with a written receipt of the payment I will writte again to Instaforex
From time to time I check this message.
But anyone shoud be away of instaforex like other people says in this Forum.
I do not forget to make a claim to RAFMM in a future but with a copyof the bank receipt next month.
Again, thank you all and REMEMBER STAY OUT INSTAFOREX
Best regards
Pedro Fernandez
I take this actions.
I sent emails to Instaforex with screenshot of payment VISA and account linked data
I did the payment using my VISA credit card for 1.000 USD
I called to my bank visacard and they ask me go to police first. (In Spain this is like a joke)
I have to go back to my office bank and sign a written request about this. Due I am travelling I will do that next week. I also with a written receipt of the payment I will writte again to Instaforex
From time to time I check this message.
But anyone shoud be away of instaforex like other people says in this Forum.
I do not forget to make a claim to RAFMM in a future but with a copyof the bank receipt next month.
Again, thank you all and REMEMBER STAY OUT INSTAFOREX
Best regards
Pedro Fernandez
Hello Pedro,
.
First, call the firm through one of the many advertised phone lines here:
Contact us
.
Ask for the Compliance Department, or if they will not connect you demand the email address of the compliance department.
They must have a compliance department, because they claim to be regulated bt RAFMM (for better or worse).
.
Then, whether you speak with them or not, email their Compliance Department and provide them a link to this thread.
Tell them to come here and explain, and they have 5 days to respond to you privately with a full accounting of your account, or you will be forced to file a complaint with their regulator for failure to reply.
If they do not respond, do so here:
Make a complaint
.
What method of payment did you use?
Notify the funds transfer agent of a potential fraud, and have them open an investigation.
Confirm to us here that you have taken these actions.
.
Anthony Ingrassia, CTA
NFA ID#: 0278164