Hello All.
I am new to the forum and would like to relate to everyone an experience I just had with a managed FOREX account. I am wondering if this is a typical experience. I opened a managed account through FXHelpers.com in March 2013. It was a small retail account - $10,000 minimum investment. Unfortunately, the trader lost close to all of my money on one trade. There was no effort to take a profit when he could have, and there was no effort to stop a loss. The people at FXHelpers placed loans amounting to $13,000 in my account just to prevent a margin call. The loans were deposited without ever consulting me. With only $1,800 equity remaining in my account, I contacted FXHelpers to close the account and prevent a total loss. They replied that they had placed those loans to prevent me being margined out, and I would not be responsible for them. The broker on the account is SmarttradeFX, and they tell me that I cannot remove the remaining funds until the loans are repaid.
The entire experience is rather disappointing. How does a professional trader lose almost all his client's investment on one trade? I guess if this was Roulette or Craps, I could understand.
Is this typical?
Thank you.
I am new to the forum and would like to relate to everyone an experience I just had with a managed FOREX account. I am wondering if this is a typical experience. I opened a managed account through FXHelpers.com in March 2013. It was a small retail account - $10,000 minimum investment. Unfortunately, the trader lost close to all of my money on one trade. There was no effort to take a profit when he could have, and there was no effort to stop a loss. The people at FXHelpers placed loans amounting to $13,000 in my account just to prevent a margin call. The loans were deposited without ever consulting me. With only $1,800 equity remaining in my account, I contacted FXHelpers to close the account and prevent a total loss. They replied that they had placed those loans to prevent me being margined out, and I would not be responsible for them. The broker on the account is SmarttradeFX, and they tell me that I cannot remove the remaining funds until the loans are repaid.
The entire experience is rather disappointing. How does a professional trader lose almost all his client's investment on one trade? I guess if this was Roulette or Craps, I could understand.
Is this typical?
Thank you.