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Problem Just look at the screenshots - FXTM (forextime.com)

I am having an issue with a company

NatureGirl

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jus look at the screenshots. Rnt they scammers? what kinda support service is that?
 

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Hi NatureGirl!

You can easily check the locations of our offices/branches through this link here: https://www.forextime.com/contact-us

We have a Support Team that comprises of members from different countries and regions and they are here to assist you with your Forex-related queries 24 hours a day, 5 days a week.

FXTM is strictly regulated by several international jurisdictions and you can see these details clearly on our website here: https://www.forextime.com/policies-regulation/license-broker and you can scroll down to the bottom of the page to see the list of our regulations as well.

As mentioned, due to local regulations we are not authorized to provide our services to certain countries which you will be able to see at the footer of our website page as well.
 
Hi NatureGirl!

You can easily check the locations of our offices/branches through this link here: https://www.forextime.com/contact-us

We have a Support Team that comprises of members from different countries and regions and they are here to assist you with your Forex-related queries 24 hours a day, 5 days a week.

FXTM is strictly regulated by several international jurisdictions and you can see these details clearly on our website here: https://www.forextime.com/policies-regulation/license-broker and you can scroll down to the bottom of the page to see the list of our regulations as well.

As mentioned, due to local regulations we are not authorized to provide our services to certain countries which you will be able to see at the footer of our website page as well.
cant you give those countries services or cant you give them tradin serivces? these two are way different
 
FXTM is a global leader in online trading, NatureGirl and the "services" we provide is based on the industry we function in, which is - you guessed it - "Online Trading".

If you're not too sure about what Online Trading is, here are some helpful links you can go through to understand the "services" we provide:

Who is FXTM: https://www.forextime.com/about-us
Beginner's Guide to Forex Trading: https://www.forextime.com/education/forex-trading-for-beginners
i exactly know what is online tradin adn don want anyone to teach me but i think you didn get what i meant. i meant cant you answer some simple questions about yourself and just provide some links? some kinda prepared texts
 
Looks like just a live chat that didn't go the way the OP wanted it to go. I didn't see the company give any errant info.

If you are uncomfortable with a company, just refuse to use their services.
 
Hi NatureGirl! We did answer your question and we also provided helpful links. We're not sure what the concern here is. We're here to answer your questions. We're all ears!
 
Looks like just a live chat that didn't go the way the OP wanted it to go. I didn't see the company give any errant info.

If you are uncomfortable with a company, just refuse to use their services.
look at em. its not an appropriate answering i will refuse their services but were here on FPA to let other traders know about these things and don let brokers abuse us.
 
Hi NatureGirl! We did answer your question and we also provided helpful links. We're not sure what the concern here is. We're here to answer your questions. We're all ears!
no those werent helpful they just said the offices location but i wanted the support location itself and he refused to answer directly and clear.
 
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