1. Changing trading function to make you easier to lose.
Ok first thing is I have been hotforex customer for a while and when i received their email promoting a new program called Optiontrade, i was curious and would like to try. So no problem happened with demo account and i would like to trade for real with 1600$.
The problem is in their demo account they have a nice cancellation fuction that helps you to cancel trade when you see the price quote is not right (prevent trading slippages). But in real time trading, after you used the cancellation function multiple times they start to automatically turn off that function leave you now no choice but to do 1 click trading. The thing is with 1 click trading, sometimes you get a really bad price because of price slippages. And forex options move really fast that leave you no choice but losing.
I asked them why and would like to have it back. They tell me this is a platform provider problem and they will probably update it soon, but maybe somewhere in the future???? --> The thing is when you let someone try a demo, it should be exactly the same as real. But in real thing, they start to get certain things off the picture, leave you no choice but to follow them.
Dear Mr. Hleu,
Thank you for your patience,
With regards to your request, our platform provides have advised that this option is removed automatically from the system when the cancel feature is used multiple times.
Our liquidity providers will not enable the 'Cancel' button since they are looking to upgrade the way it works.
I would also like to apologize that currently this option will not be available because as per our conversation I do understand that this is a feature you use when trading. As you mentioned some times the market moves fast and you feel frustrated and doubt your initial action of placing a trade.
Please rest assured that once we have the updated version we will release but until then there is nothing we can from our side.
Should you need any further assistance do not hesitate to contact us.