ok. just answer this.Dear adiys,
Our Finance Department reserves the right to request that a refund be completed, and it was understood by our team that you've agreed to such. And, there's no withdrawal/refund game. Your deposits were refunded back to your card. Which means that the funds you've deposited were simply reversed back to your account at the same rate as your deposit was initially processed.
We hope this clarifies it for you.
Kind regards,
OctaFX Rep.
whether every deposit with a credit card will be returned to the credit card with the same amount no matter what currency exchange rate occurs at that time?
please, don't say that I agree with the return to the credit card! i have no choice! but what I'm concerned about is the exchange rate !! the exchange rate! i vever complain that so sent my funs to my credit card!
I asked before my complain by email, is every return exact with the amount in accordance with my deposit(in rupiah/idr currency)? do you know the answer to octafx ???
i repeat. just answer this question.
every deposit with a credit card will be returned to the credit card with the same amount (in rupiah)no matter what currency exchange rate occurs at that time?
so if dollar weak, i get advantage/benefit, if dollar strong than deposit, octafx benefits.
yes or no?
NOTE: octafx never gives a firm answer. at which rate the money from a credit card deposit when we withdraw the deposit funds.