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Problem Octafx withdrawal request delayed

I am having an issue with a company

angelhere28

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I have requested the withdrawal request on Friday on octafx and it is still pending.. I did withdraw earlier, it was fine.. same account I requested 160usd, earlier I withdrew more than that and was fine.. I did chat with representative but they just say our account representatives are looking at this matter and we assure you your funds are safe, but I still didn’t receive my money.. is there any technical issues going on.. is it a scam?? Pls do lemme know, how to deal with it.. this is the latest chat, which, I attached here..
 

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I have requested the withdrawal request on Friday on octafx and it is still pending.. I did withdraw earlier, it was fine.. same account I requested 160usd, earlier I withdrew more than that and was fine.. I did chat with representative but they just say our account representatives are looking at this matter and we assure you your funds are safe, but I still didn’t receive my money.. is there any technical issues going on.. is it a scam?? Pls do lemme know, how to deal with it.. this is the latest chat, which, I attached here..
Did you try to chat Today (Monday)?
 
i think patience is the key in this times
you should be calm and wait
it is mean to call a system scam just for 2 day delay
 
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