Resolved: Octafx withdraw issue

[Abdulaziz3332]

Hello ,

Since weekend i’m trying to withdraw and it’s not complete even if it took 1 day.

Now i made new withdraw from 17 hours and still not compete.

I think the issue is if you make good trade you will not be able to withdraw.

Request id: W13993061


@OctaFX Rep

 

[FxMaster]

Hello ,

Since weekend i’m trying to withdraw and it’s not complete even if it took 1 day.

Now i made new withdraw from 17 hours and still not compete.

I think the issue is if you make good trade you will not be able to withdraw.

Request id: W13993061


@OctaFX Rep

Did you try to contact the support, if yes then what reply did you get from them?

 

[Abdulaziz3332]

Did you try to contact the support, if yes then what reply did you get from them?

Same reply every time ,

Escalated to financial department
Technical issue.
Waiting the reply from financial department

 

[FxMaster]

Same reply every time ,

Escalated to financial department
Technical issue.
Waiting the reply from financial department

@OctaFX Rep Can we have your attention here, please?

 

[Abdulaziz3332]

Update ,, the withdraw not received after 20 hours..

@OctaFX Rep @FxMaster

 

[Abdulaziz3332]

Finally it completed after 1 day

 

[FxMaster]

Finally it completed after 1 day

It`s always good to see resolved cases. Yo mods, can you please mark and move it to the resolved folder??

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