Proposing and agreeing on smth are 2 different things. You never held a conversation about the withdrawal with foixx.
Furthermore, where can a customer check this? How can a customer know what your limit is, and when can this occur?
Resolved - OCTAFX - Maxi Fraud 105.000€
- Thread starter foixx
- Start date
Sorry, but I need a more clear answer about my agreement proposal.
Are you able to ENSURE me a MINIMUM weekly payment of 10000 Eur? (obviously you can continue to pay me more, if you will have the possibility)
Only if you can do it, there will be an Agreement between us and the case can be considered solved.
I await your new reply, hoping in a direct and clear answer.
As usual ....only another little 5000€ weekly payment is arrived yesterday from the Broker.....75.000€ still blocked in my closed account.
Seems that he wants only to continue undaunted with his intentions, completely ignoring all my requests.
Dear @OctaFX Rep....you have to understand that you are GUILTY, about this my issue.....from any angle we want to analyze the situation.
Hypothesis 1:
You wrote: "We typically process all withdrawals in one request, but in this specific case we had to ask foixx to submit several withdrawal requests".......(obviously avoiding to remark the critical point......you are paying me only one 5000€ request a week !)
So this means that my case is atypical and all the other clients can easily have completed their withdrawal requests all at once and with no this my 5000€ a week amount limitations (in fact I never had any problem to withdraw bigger amount, until I was one of your "loosing" and "well-liked" client).
I'm the only problem for you, is'n it?...in fact.... you wrote....."will not sacrifice other clients’ withdrawals to be able to satisfy foixx......", probably because you have already forcibly closed my account and I'm no longer your client....so no matter about my needs !
Well.....in this case....you are GUILTY without any doubt, because you don't have any right to discriminate me in this way, in relation to all your other clients.
Hypothesis 2:
At the same time, you contradict yourself, writing: "To clarify we never considered foixx’s case atypical.".....and...."It is not an uncommon practice to ask our clients to submit several withdrawal requests if it exceeds the limitation amount.".......(obviously avoiding to remark the critical point also in this case......repeat...you are paying me only one 5000€ request a week !)
So this means that my case is not atypical, and this is the common practice for clients that submits withdrawal requests with high amount.
OK...so this means that in this moment all of your clients can have completed only a 5k withdrawal request a week !....like me?
I really don't think so that it's the case (since....repeat.... I never had any problem to withdraw bigger amount with you before my account closure)......but if hypothetically this is the case........you are GUILTY as well, because you are purposely avoiding to clearly point out these very important payment limitations in your T.O.S., in order to inform your clients about what they have to expect, trading with you.
Because.....@AsstModerator....your wrote: "OctaFX Rep, Does this mean that any client trying to withdraw more than 10,000 Euros will face similar delays due to the limitations of your payment processors? If so, I think this needs to be added to your TOS regarding withdrawals."
....but seems that the problem is not for amount bigger than 10.000€ (since that I'm asking this weekly amount, in my agreement proposal)....the problem is for amount bigger than 5000€ ........and in addition...per week!....an even more serious problem......that sincerely...this appear absolutely not plausible for an international Broker....that prides himself in his website to have thousands of clients in more than 100 countries !!!
Dear @OctaFX Rep...I'm not sure that you realize completely the impact that...this your ambiguous and non-transparent approach about my issue ....could have for your reputation, in front of all the private forex traders here.
The only way to go for you, is to try to close this regrettable case, by reaching an agreement with me.
I would like to emphasize it again:
Currently, you are paying me a minimum of 5000€ a week (Ok...there is the possibility that you will pay me more sometimes....but ...who knows?...as you said: "This is determined by the demand in withdrawals."......but in any case....I'm talking about ...the MINIMUM)
Instead of these 5000€ minimum, are you able to ENSURE me a MINIMUM weekly payment of 10000 Eur?
You wrote me: "We wish to ask for your understanding.".......in fact, since it appears pretty clear that you have some serious financial problem, that you don't want to admit....I already gave up to ask you all my money back in 3 business day, in compliance of your Customer Agreement......but...you have to understand me as well.....more than 3 months are already passed since my forced account closure, without any more contact from you ....until now in this thread, (thanks to the FPA existence!)....and therefore....I can't wait another 4 months to have my money back...every week with only a 5000€ request completed !!!....."I wish to ask for your understanding."....must be valid also for you !
This is my last and best offer that I can propose you.....(meeting each other half way ....from our opposite positions, I think that it's the fairest thing to do....for people that have the will to reach an agreement)..... and if you accept it, I will consider this regrettable case resolved.
On the contrary, I will ask to the FPA staff to proceed with my Traders Court Case, going ahead with the public voting...... because I can't really accept that you want only to impose me any sort of your new "invented" rules.....never pointed out before and in total breach of your current and valid T.O.S......only with an unacceptable arrogance, showed to me until now.....................sorry...but this is my thinking !!!
Please let me know with a clear and direct answer.
Thank you.
Seems that he wants only to continue undaunted with his intentions, completely ignoring all my requests.
Dear @OctaFX Rep....you have to understand that you are GUILTY, about this my issue.....from any angle we want to analyze the situation.
Hypothesis 1:
You wrote: "We typically process all withdrawals in one request, but in this specific case we had to ask foixx to submit several withdrawal requests".......(obviously avoiding to remark the critical point......you are paying me only one 5000€ request a week !)
So this means that my case is atypical and all the other clients can easily have completed their withdrawal requests all at once and with no this my 5000€ a week amount limitations (in fact I never had any problem to withdraw bigger amount, until I was one of your "loosing" and "well-liked" client).
I'm the only problem for you, is'n it?...in fact.... you wrote....."will not sacrifice other clients’ withdrawals to be able to satisfy foixx......", probably because you have already forcibly closed my account and I'm no longer your client....so no matter about my needs !
Well.....in this case....you are GUILTY without any doubt, because you don't have any right to discriminate me in this way, in relation to all your other clients.
Hypothesis 2:
At the same time, you contradict yourself, writing: "To clarify we never considered foixx’s case atypical.".....and...."It is not an uncommon practice to ask our clients to submit several withdrawal requests if it exceeds the limitation amount.".......(obviously avoiding to remark the critical point also in this case......repeat...you are paying me only one 5000€ request a week !)
So this means that my case is not atypical, and this is the common practice for clients that submits withdrawal requests with high amount.
OK...so this means that in this moment all of your clients can have completed only a 5k withdrawal request a week !....like me?
I really don't think so that it's the case (since....repeat.... I never had any problem to withdraw bigger amount with you before my account closure)......but if hypothetically this is the case........you are GUILTY as well, because you are purposely avoiding to clearly point out these very important payment limitations in your T.O.S., in order to inform your clients about what they have to expect, trading with you.
Because.....@AsstModerator....your wrote: "OctaFX Rep, Does this mean that any client trying to withdraw more than 10,000 Euros will face similar delays due to the limitations of your payment processors? If so, I think this needs to be added to your TOS regarding withdrawals."
....but seems that the problem is not for amount bigger than 10.000€ (since that I'm asking this weekly amount, in my agreement proposal)....the problem is for amount bigger than 5000€ ........and in addition...per week!....an even more serious problem......that sincerely...this appear absolutely not plausible for an international Broker....that prides himself in his website to have thousands of clients in more than 100 countries !!!
Dear @OctaFX Rep...I'm not sure that you realize completely the impact that...this your ambiguous and non-transparent approach about my issue ....could have for your reputation, in front of all the private forex traders here.
The only way to go for you, is to try to close this regrettable case, by reaching an agreement with me.
I would like to emphasize it again:
Currently, you are paying me a minimum of 5000€ a week (Ok...there is the possibility that you will pay me more sometimes....but ...who knows?...as you said: "This is determined by the demand in withdrawals."......but in any case....I'm talking about ...the MINIMUM)
Instead of these 5000€ minimum, are you able to ENSURE me a MINIMUM weekly payment of 10000 Eur?
You wrote me: "We wish to ask for your understanding.".......in fact, since it appears pretty clear that you have some serious financial problem, that you don't want to admit....I already gave up to ask you all my money back in 3 business day, in compliance of your Customer Agreement......but...you have to understand me as well.....more than 3 months are already passed since my forced account closure, without any more contact from you ....until now in this thread, (thanks to the FPA existence!)....and therefore....I can't wait another 4 months to have my money back...every week with only a 5000€ request completed !!!....."I wish to ask for your understanding."....must be valid also for you !
This is my last and best offer that I can propose you.....(meeting each other half way ....from our opposite positions, I think that it's the fairest thing to do....for people that have the will to reach an agreement)..... and if you accept it, I will consider this regrettable case resolved.
On the contrary, I will ask to the FPA staff to proceed with my Traders Court Case, going ahead with the public voting...... because I can't really accept that you want only to impose me any sort of your new "invented" rules.....never pointed out before and in total breach of your current and valid T.O.S......only with an unacceptable arrogance, showed to me until now.....................sorry...but this is my thinking !!!
Please let me know with a clear and direct answer.
Thank you.
AsstModerator
FPA Forums and Reviews Admin
- Messages
- 5,746
I have a simple question which I would like a simple answer to.
If tomorrow another client tried to withdraw €40,000 all at once, would that client be paid in installments or would the entire amount be processed and sent as a single payment? If there are circumstances which could lead to either answer being possible, please explain.
If tomorrow another client tried to withdraw €40,000 all at once, would that client be paid in installments or would the entire amount be processed and sent as a single payment? If there are circumstances which could lead to either answer being possible, please explain.
OctaFX Rep
Octa Representative
- Messages
- 242
Dear foixx,
You will receive a 10,000 withdrawal this week. We will do our best to ensure that this amount is being paid to you on weekly basis, so that your funds are paid out in most fluid and fastest way possible.
Regarding the Customer Agreement to which you keep refereeing it has been submitted for review to the higher management.
Kind regards,
OctaFX Rep.
You will receive a 10,000 withdrawal this week. We will do our best to ensure that this amount is being paid to you on weekly basis, so that your funds are paid out in most fluid and fastest way possible.
Regarding the Customer Agreement to which you keep refereeing it has been submitted for review to the higher management.
Kind regards,
OctaFX Rep.
Dear @OctaFX Rep ,
I'm almost moved...thank you.....this is the first time that you appear collaborative with me....and the most important thing for me was to be heard and not only ignored.
@AsstModerator , as I said, since an agreement appears to be reached, in these conditions I have no problems to be collaborative ...me too.
Few hours ago I have received a payment of 10.000€ with Neteller, and ..... if OctaFx will continue to assure me this amount on weekly basis......on my part this dispute can be considered resolved.
I will post again in this thread only if it will be further problems with these payments.....I really hope that this will not be the case.
I will confirm with a last post when the Broker will have concluded all the refund.
Thanks again to @AsstModerator and FPA all.... for all the help provided, in my opinion.....absolutely essential in order to solve this my issue.
Martin_Gale
Recruit
- Messages
- 8
4evermaat
2nd Lieutenant
- Messages
- 2,709
The trader's court case still needs to be filed and other traders need to be warned. Or a mark put on OctaFx's FPA reviews profile that they may delay withdrawals bigger than $5k.
What they did is still wrong and the guilty verdict helps to deter deviant behavior in the future.
They are already having a look on it, as stated here
So far so good, now let's hope they do their job as a reputable broker
4evermaat
2nd Lieutenant
- Messages
- 2,709
Just more double-speak. What they are doing is completely against what a "reputable" broker does. Even if the OP eventually gets most or all of his money back, would anyone seriously consider putting their money at OctaFx? I guess a fool and their money.....
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