Another point that my this horrible experience has taught me is that.... a real transparent Broker should always show in his web site his real headquarter office address and not only his incorporation company address.
Regarding my case, in fact, the real OctaFx Headquarter and Office Locations is purposely hidden to the public.
Same thing for real owners, management team, ceo, bank details....practically all is purposely hidden to the public !
The address showed in his web site is only the address of his Registered Agent (an institution that permit to other Companies to be incorporated in an off-shore country, using trustee figurehead in order to maintain the anonymity of the real owners)
Obviously I can provide proofs for what I'm saying !
The address showed in his web site
https://www.octafx.com/company/about/ ..... "Cedar Hill Crest, P.O. Box 1825,Villa, Kingstown" is only a P.O. Box of his Registered Agent, named "Loyal Agency and Trust Corp"
http://www.latc-svg.com/en/home/about-us
You can note here the same P.O. Box number
http://www.latc-svg.com/en/contact-us "Cedar Hill Crest, P.O. Box 1825,Villa, Kingstown".
You can find this Registered Agent in the FSA Web Site (Financial Services Authority of St. Vincent and the Grenadines), at the fourth row
http://svgfsa.com/service_prov.html
In this way, it's almost impossible to know their real identity and their real headquarter location, because the company is incorporated using dummy trustees and all his servers are hosted anonymously in the cloud, without any possibility to track down the real owners.
Obviously also the Management Team and the CEO haven't a name...his email address is a generic
ceo@octafx.com and he doesn't answer personally to any email.
All the customer service personnel hasn't a name as well...you can find in his reply emails only fake photo with fake first name, Ian, Sam, Liz...with absolutely No Surname reported or any personal code for verification. If you ask them something about the Company, they answer that haven't the permission to provide information about owners, CEO name, Bank used and their real offices location.
This Broker accepts only e-money (Skrill or Neteller) or credit card, for deposits and withdrawals. Not possible to deposit/withdraw using a Bank transfer or to know his Bank details, probably because knowing Bank details could means have some more indication about the company.
Ultimately...everything in this company clearly indicates his nontransparent and ambiguous nature !
My heartfelt congratulations to myself for my choice......and to europeanceo.com for his "Most Transparent Fx Broker" award.....assigned to OctaFx !!!...that unfortunately had influenced me for this choice.