Resolved - Waiting for Payments from Fxpro.com

odoyi

Recruit
Messages
9
FXpro.com is been delaying my withdrawal I made on the 8/07/2016. They give some card payment processor issue as the reason but for how long. The card payment processor is company’s problem why should investor suffer for it. Why should I wait for the process? I have sent couple of emails to their account department, they keep on assuring the payment has been resolved and I will receive my money soon, I also chat with their customers agents on a weekly basis and they will assure me I will receive my payment before the end of the week, the week will end and I will not receive my payment, I will still chat with them the next week and they will still give me the same story. I am tired of hearing the same stories and excuses; all I need is my money
 

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1wildhorse

Private, 1st Class
Messages
434
um not being funny here,but it would appear that you have 0 balance in your vault.maybe that is why your withdrawal request was declined?
its also a withdrawal request for a total of $37.94
believe me fxpro arent going to risk their license on such a small amount,even if that amount is actually in your account..
 

odoyi

Recruit
Messages
9
@1willdhorse, the withdrawal request was approved, the issue is for me to received the fund into my Bank Account. the reason i have 0 balance in my vault, i have to withdraw every available fund in my account, because i am using another broker now.
 

1wildhorse

Private, 1st Class
Messages
434
ah ok you are talking about the previous withdrawal request made on the same day.my mistake.
 

FxMaster

Lt. Colonel
Messages
8,121
@1willdhorse, the withdrawal request was approved, the issue is for me to received the fund into my Bank Account. the reason i have 0 balance in my vault, i have to withdraw every available fund in my account, because i am using another broker now.
Your problem is solved?
 

odoyi

Recruit
Messages
9
no progress , i chart with the yesterday, same stories i have been hearing; Please allow some time to receive the money, I don't have a specific time to provide
 
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