Dear Mr. Alessandro Rocca,
I do not have the pleasure to meet you because this is your first communication.
Your reconstruction of what happened does not match the total truth, but it is not my intention, now, keep in unnecessary controversy.
My previous claims were rejected.
Even the last request for an amount of € 5,000.00 of which was attached the file in this tread.
In addition to today's date, I have only received the email dated today, but I did not receive on my bank account, the repayment of € 5000
Not only that, this morning, promptly upon receipt of the email ibcfx, I asked to show me the CRO number or the identification number of the bank transfer, in order to proceed with my bank, and be able to hold fast to verify the matter positively closed.
but at the moment, I have not received the detailed number identified with the transfer
Therefore I do not understand your answer and the ways used.
I had already sent several emails in recent days to have adequate responses to a refund and also open this tread asking for your answer that there has been until now.
however, I acknowledge your positive response this morning and, in order to consider the matter closed, obviously, need to wait for receipt of the bank transfer.
Without prejudice to any higher reserves.