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Scammed by MexGroup/Mex Europe

Discussion in 'Scam Alerts' started by Can2018, Jan 8, 2018.

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  1. Can2018

    Can2018 Recruit

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    Hi,
    I am an introducing broker and have been for over a year with mexgroup.com. Everything was going well until one day they inform me that they don't have the license or the regulations from FCA and we have to move our accounts to Mex Australia. This is when my nightmare started and I have been trying to recover my accounts and my commissions from them for over three months.
    After countless hours and emails back and forth with extremely incompetent people in the company, they finally ask some clueless "account manager" to contact me and they give me some ridiculous reasons as to why they cannot honor my payments or transfer my accounts. They just saw that this was a good way to scam me out of my money and now they stopped answering my emails and calls. They sent me my IB agreement back in march 2017 but they did not stamp the copy that they sent me. However, I have access to my backoffice platform and they still claim that I don't have a valid IB agreement with them.
    Is there anyone else out there that has been scammed by these con artists? is anyone aware of any process that I can take for them to be held responsible and make sure they pay me what is owed?
    I am going through my lawyer at the moment and we are building a case file before we file a formal complaint with the authorities, but I was wondering if there is a faster way to hold these scammers accountable?
    any information will be helpful!!!
     
  2. FxMaster

    FxMaster Lt. Colonel

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    http://www.mexgroup.com, Is this correct website?
     
  3. Can2018

    Can2018 Recruit

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    Yes that is correct! Do you know anything about them and how to get around with them?
     
  4. FxMaster

    FxMaster Lt. Colonel

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    Few steps that you must follow to draw their attention to your issue,
    Follow the suggested steps below:
    Invite them to join this thread via email (Send an email to every possible address).
    Go to their website and invite them to here via Live Chat
    You will find their email and address here http://www.mexgroup.com/contact/
    Also, Share your story as a review here http://www.forexpeacearmy.com/forex-reviews/7139/www.mexgroup.com

    You can also share your story on their social media pages mentioned below:
    https://www.facebook.com/multibankexchange/ (Click on MORE and you will find write review option there)https://twitter.com/mexgroup?lang=en

    https://plus.google.com/111516728290121295068

    https://www.linkedin.com/company/7968063/

    https://www.youtube.com/channel/UCoRNXno44mKVlHKKIvvirmw/feed
     
  5. Can2018

    Can2018 Recruit

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    Thank you!!

    Truly appreciate it!!
     
  6. FxMaster

    FxMaster Lt. Colonel

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    You are most welcome and keep us updated :)
     
  7. Jennifer84

    Jennifer84 Recruit

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    Per a sealed court order, this post has been taken down. Whether or not the content of the post returns is up to the court.
     
    oscarra likes this.
  8. chitak

    chitak Sergeant

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    This isn't true, the australian regulators protect any client of an australian regulated entity.
     
  9. oscarra

    oscarra 2nd Lieutenant

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    one should be able to obtain Australian financial statements ? even BVI are supposed to be available to the public, it seems there had been some improvement allowing transparency as well corrective actions ( or maybe not.

    Wonder which financial services they do provide in the EU, sound’s as NONE ever, at least authorized :confused:
    https://beta.companieshouse.gov.uk/company/08520917/filing-history?page=1


    https://www.forexpeacearmy.com/comm...-to-the-ceo-of-mexexchange.53228/#post-301588

    http://en.boerse-frankfurt.de/certificates/Auf-Ardilla-Segur-S-A-Compartment-29/A2F2G2
     
  10. ngocvynguyen96

    ngocvynguyen96 Recruit

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    Per a sealed court order, this post has been taken down. Whether or not the content of the post returns is up to the court.
     
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