Sternoptions

miemma

Recruit
Messages
5
Hi all, invested 17500 and even thoguh my trades were successful I cannot withdraw my initial investment until
"Please continue trading and making profit until you’ve reached the turnover requirement, unfortunately you will not be able to withdraw funds until you’ve traded for the required volume."

Needless to say that was nit the promise, anythng I can do?

Thanks in advance
 

FxMaster

Colonel
Messages
11,521
Hi all, invested 17500 and even thoguh my trades were successful I cannot withdraw my initial investment until
"Please continue trading and making profit until you’ve reached the turnover requirement, unfortunately you will not be able to withdraw funds until you’ve traded for the required volume."

Needless to say that was nit the promise, anythng I can do?

Thanks in advance
It must be Bonus scheme, Talked with their customer care and you will get full details about that why you are not able to withdraw the funds.
 

miemma

Recruit
Messages
5
I tried numerous times believe me and all I can get back is the link to the Terms&Conditions. Just cannot get a straight answer but thank you for a prompt response
 

Pharaoh

Brigadier General
Messages
20,230
Send the link to this thread to them. Ask them to come here and detail where their TOS are.

How and when did you deposit?
 

Michele.S

Bloombex-Options (GreyMountain) Rep.
Messages
54
Hello Miemma,

My name is Emma Wilson the customer relations manager here at Stern options. Please email me at
emma.w@sternoptions so that I can better assist you.

I look forward to hearing from you.

Thank you.

Emma W.
 

Pharaoh

Brigadier General
Messages
20,230
Tell them the money didn't arrive and ask for tracking info, like a TT copy. If they provide evidence, show it to your bank. If they can't show they sent the money, I'd consider that to be strong evidence that no attempt was ever made to send it.

Hey Michelle/Emma, how about sending Miemma all the money owed?
 

miemma

Recruit
Messages
5
Tell them the money didn't arrive and ask for tracking info, like a TT copy. If they provide evidence, show it to your bank. If they can't show they sent the money, I'd consider that to be strong evidence that no attempt was ever made to send it.

Hey Michelle/Emma, how about sending Miemma all the money owed?
Hi all,
received most of my money back. I rewuested 10 times for a bank transfe rbut in the end they put it back in the CC costing me iver 600€ + the late fees + etc... This game cost me 2k. I suppose I should consider myself lucky.

My suggestuion for otthers... Go with a regulated broker!

Thank you all for the support
 

FxMaster

Colonel
Messages
11,521
Hi all,
received most of my money back. I rewuested 10 times for a bank transfe rbut in the end they put it back in the CC costing me iver 600€ + the late fees + etc... This game cost me 2k. I suppose I should consider myself lucky.

My suggestuion for otthers... Go with a regulated broker!

Thank you all for the support
Good to see resolved cases, And happy for you that you got your money back :) Yo Asstmod, Can you please mark this thread as a resolved?
 
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