UNDECIDED Case# 2013-075 | nick007 vs www.youtradefx.com

[nick007]

YouTrade was informed of the problem in early July. You first posted in this thread on July 9th. Are you saying you waited until you had all of Nick007's documents before even began to study the issue?

Si capisce che George non ha nessuna intenzione di risolvere il problema..anche perché sostiene che tutta la documentazione inviata non e presente sul loro server, accusando me di aver inventato tutto.

Il giorno 15 maggio quando ho richiesto il prelievo, sul conto erano presenti 237k Euro, come si può vedere dal file allegato.

Magicamente George sostiene che il ritiro è stato negato perché la liquidità presente era circa un decimo..
Peccato che un altro manager ( Watson ) in un altra mail sosteneva che dai 237k andavano tolti circa 166k per i tassi swap ( che io ho gratuiti come si vede nella mail allegata )

In conclusione ognuno di questi manager inventa scuse per ritardare all infinito il ritiro..

 

[Master Yoda]

Dear Readers,

I understand that you would like me to provide an answer and an immediate solution to Mr. Rubino's complaint. However, as mentioned by AsstModerator there is a lot of evidence and documentation to go through. In addition I need to review all of this evidence with several departments including our legal staff.

In addition, a third party contacting us saying that they would like our permission to discuss this case with Mr. Rubino offline. We are looking into that as well. I am not at all ignoring what you are posting in this thread. In fact, I read it every day of the week.

In the real world when somebody files a complaint in a court of law they have weeks and sometimes months to review the evidence that the other party has filed.

On the 08.08.2013 I received all of the documents from Mr. Rubino and I think it is completely fair that I ask for time to review and study them with all of the related departments.

Best Regards,
George Becker

With all due respect George, a homicide investigation would take less time to investigate

 

[nick007]

With all due respect George, a homicide investigation would take less time to investigate

Ecco la scusa finale

Visto che io ho denunciato la youtradefx alle autorità competenti, dice che adesso che non è possibile discutere il mio caso sul forum..

La soluzione è molto semplice:
mi restituite i miei soldi e io ritiro la denuncia.
È ormai evidente a tutti che non hanno intenzione di risolvere il problema, anche perché dopo 2 mesi non hanno mai risposto a nessuna domanda.

Questa società è una grande TRUFFA!!!

 

[AsstModerator]

In my opinion, YouTradeFx's handling of this case has been poor. Nick007 should have had an answer long before complaining to the FPA.

The problem is that nick007 just filed a lawsuit against YouTradeFx. In my opinion, this shouldn't stop a company from defending itself on all fronts. In the opinions of most corporate lawyers, this is a perfect excuse to claim that they can't comment. This is because any comments could be used in the lawsuit against the company.

In my opinion, factual comments publicly made in a company's defense shouldn't harm a company. Many lawyers disagree and can also cite company policy.

YouTradeFx's lawyers have forbidden George Becker from being able to defend the company. Under those circumstances, it is now impossible to have all the evidence. When the lawsuit ends, then this may be brought back for more evidence and a vote, if appropriate.


There is a special folder reserved for issues that cannot be decided. It has not been used since 2009. I'll leave this open for comments until sometime next week. Then I will then move the case there.


For the record, the FPA has learned from this and from a few other cases where companies delayed answering for extended periods. If YouTradeFx or any other company won't present evidence within a reasonable timeframe, deadlines will no longer be able to be extended over and over again.

Traders, if you are planning to file a civil suit related to a Trader's Court case that hasn't been voted on, please let the FPA know in advance.

 

[nick007]

In my opinion, YouTradeFx's handling of this case has been poor. Nick007 should have had an answer long before complaining to the FPA.

The problem is that nick007 just filed a lawsuit against YouTradeFx. In my opinion, this shouldn't stop a company from defending itself on all fronts. In the opinions of most corporate lawyers, this is a perfect excuse to claim that they can't comment. This is because any comments could be used in the lawsuit against the company.

In my opinion, factual comments publicly made in a company's defense shouldn't harm a company. Many lawyers disagree and can also cite company policy.

YouTradeFx's lawyers have forbidden George Becker from being able to defend the company. Under those circumstances, it is now impossible to have all the evidence. When the lawsuit ends, then this may be brought back for more evidence and a vote, if appropriate.


There is a special folder reserved for issues that cannot be decided. It has not been used since 2009. I'll leave this open for comments until sometime next week. Then I will then move the case there.


For the record, the FPA has learned from this and from a few other cases where companies delayed answering for extended periods. If YouTradeFx or any other company won't present evidence within a reasonable timeframe, deadlines will no longer be able to be extended over and over again.

Traders, if you are planning to file a civil suit related to a Trader's Court case that hasn't been voted on, please let the FPA know in advance.

In questo modo, non votando il caso, si favorisce una azienda che chiaramente truffa i suoi clienti.
Sopratutto gli si permette di operare come se niente fosse successo, quando da 4 mesi non ha mai risposto ad alcuna domanda.
Hanno solo aspettato il momento per dichiarare che il caso non poteva essere discusso nel forum.

A mio avviso in questo modo non si tutelano i trader che un futuro sicuramente rimarranno truffati da questa società.
Conosco almeno 2 utenti di questo forum che hanno iniziato cause contro questa società, proprio perché non restituiscono i soldi.
Se una società è consapevole di aver sbagliato si comporta scorrettamente come ha fatto fino ad oggi la youtradefx, se invece ci tiene a rimanere leader nel settore, perché è una società seria, allora cerca di risolvere il problema velocemente.

Ci siamo scambiati più di 50 mail ( io, tu e George ) e quante volte george ha risposto alle domande? Mai.. sempre e solo scuse.
Io invece ho sempre fatto quello che mi veniva chiesto, quindi adesso vogliamo premiare la Youtrade senza alcun verdetto?

Se non vogliono risolvere sul forum è giusto che tutti sappiamo che tipo di società è questa..

 

[Pharaoh]

The problem is that you just handed the company a legal way to avoid speaking publicly.

If someone sued you and your lawyer said "say nothing in public", would you want the issue brought to a public vote while you couldn't speak to defend yourself?

That being said, YouTradeFx's speed of handling of this complaint qualifies as "exceptionally pathetic" in my book. Even without a vote, this case stands as a warning about how badly YouTradeFx can deal with a client.

 

[ruseneca]

The problem is that you just handed the company a legal way to avoid speaking publicly.

If someone sued you and your lawyer said "say nothing in public", would you want the issue brought to a public vote while you couldn't speak to defend yourself?

That being said, YouTradeFx's speed of handling of this complaint qualifies as "exceptionally pathetic" in my book. Even without a vote, this case stands as a warning about how badly YouTradeFx can deal with a client.

I completely agree with Pharaoh! There's no need to vote guilty or not. It won't change anything 'cause we've already voted in another cases. It seems that this is a practise, a tradition.
And I still cannot understand what makes YTF to delay! A client has already requested a withdrawal. Is it a fact?! ( It is! ) Have YTF sent the withdrawal?! ( No! ) There are Terms and Conditions. Simply follow them, is it so hard?!

 

[nick007]

Capisco che non si possa parlare, ma vi faccio un esempio:
Se una società ha paura che tutto quello che viene detto può essere utilizzato in un eventuale processo, significa che ci sono dei seri motivi per pensare che non racconti la verità e che sia una società truffatrice..
Io avrei potuto aspettare i commenti della youtradefx in questo forum ( che non sarebbero mai arrivati ) e poi in futuro citare comunque la società .. cosa sarebbe cambiato?
Se una società è seria lo dimostra su tutti i fronti, risolvendo i reclami dei propri clienti, non accusandoli, perché ci tiene alla propria immagine, ma non è questo il caso..
È vero che tutti possono leggere questa discussione , ma non votando un comportamento come questo, si aiutano società poco serie a discapito di trader che sono la parte debole di questo mercato.

 

[Pharaoh]

Some bold companies, certain of a court victory, are happy to speak when under legal threat.

Other companies, on the advice of lawyers who were taught to hide everything, even good things, will automatically go silent if there is a lawsuit even if they have overwhelming evidence to support themselves. I personally fell that this is a lack of courage on the part of the lawyers.

In this case, I think YouTradeFx's failure to address this issue in a way that a lawsuit was triggered speaks more loudly than any defense they might have to offer.

 

[Master Yoda]

yes, they just found a reason not to answer here.
they could solve this issue way before nick has filed a lawsuit