I do have the manager's skype address, I have sent them invites many times but they have so far not seen the need to come and explain here. I posted an email here from Alpha Trading Cm in my previous posts, with their reply noting the invitation extended to them. herebelow is their response again:-
Hello Casper,
Thank you for the offer. However, we consider the matter closed. Our team has investigated and found nothing out of the ordinary. It is unfortunate but a bad trade was made. As far as we can see, this trade came from your account. If you gave someone else access then we are not responsible. If your system was still turned on, we are not responsible.
It is unfortunate, but people do also attempt to scam forex brokers. And perhaps there is a bit of projection on your part.
An error or bad trade was made - and it was not from our side.
We are sorry that you feel this way. We feel as though we have given you the best trading opportunities possible, the best conditions - even at our expense. We gave you conditions that you would not receive at other brokers. Your trades were passed through. We took zero exposure to you. We returned money to you, more than you deposited. From our end, you received the best service you could possibly receive. There is nothing more we can do. We can not make you win. We can not make everyone happy, as unfortunately, there are individuals that are never content. These are not perfect markets. And unfortunately, neither are people. Perhaps you should admit to your bad trade as opposed to blame Alpha and attempt to tarnish our name.
In the end, we do and continue to provide good service. We will not be bullied either. We will also fight for our good name. Especially, when we have done nothing wrong!
We wish you the best in life and in business.
Kindest of regards,
Alpha Information
P-617.701.3458
AlphaTradingCM
info@alphatradingcm.com