HOT FOREX

[troyamberton]

What software did you use with HF ?
Please provide log files. Maybe we can spot something unusual.
If you need help extracting log files, I will provide the instructions.

 

[troyamberton]

To which email did you send ? Phone number ?
I did not see their branch in Pakistan

HFM - World Leader in Online Trading | Regulated Broker

HFM (Formerly known as HotForex) is a multi-asset regulated, licensed global broker, providing trading services & facilities to both retail & institutional clients.

www.hfeu.com

 

[troyamberton]

Please provide screenshot of their official answer.
I want to see their email address, and who signed the letter

 

[fahad khan]

To which email did you send ? Phone number ?
I did not see their branch in Pakistan

HFM - World Leader in Online Trading | Regulated Broker

HFM (Formerly known as HotForex) is a multi-asset regulated, licensed global broker, providing trading services & facilities to both retail & institutional clients.

www.hfeu.com

Dear, they are using local person Dr.Zia Ul Hassan for local deposit they can,t do that directly throw their name because its illegal

 

[fahad khan]

Please provide screenshot of their official answer.
I want to see their email address, and who signed the letter

dear , iam gathering all the details and email throw email address as they have recently block my access to client area so that i can,t take any history from their but they forget that they also email everything,which records are properly maintain by me

 

[fahad khan]

What software did you use with HF ?
Please provide log files. Maybe we can spot something unusual.
If you need help extracting log files, I will provide the instructions.

Dear, they have blocked my access to client area recently 2 days back for which they have email me also but i have all record back in my emails which i will attached here

 

[troyamberton]

Dear, they have blocked my access to client area recently 2 days back for which they have email me also but i have all record back in my emails which i will attached here

Did you use MT4, mobile application or web ?

 

[fahad khan]

--> why are you using camera phone instead of bandicam / thundersoft screen recorders? Or even Jing has free screenshot program (but bandicam/thundersoft have record ability also).

--> can you summarize how much total deposits you made with HotForex,
how much total profit (from trading)
how much total commissions (from IB)
how much total withdrawals have you successfully completed?

--> Two years you didn't come forward to the regulator? or FPA? what are you waiting for?

--> https://www.forexpeacearmy.com/community/threads/hot-forex.58314/ you already have a thread here. Why did you start a new thread?

@FPA Forums Team how do you want to handle the threads?

--------------------------------------------

Next steps:

--> Can you login to the trading platform from your desktop and submit the full account history statement? Use this tutorial: https://www.forexpeacearmy.com/comm...ccount-trade-history-statements-part-1.63543/

Also get all screenshots / video evidence of your account that you can (bandicam / thundersoft screen recorders).

This would possibly include any relevant live chat/email conversation. Or your broker account backoffice (cabinet/client account management panel).

--> If you have any credit cards on file with the alleged scammer (or any payment method that may be compromised), you may consider at least placing a temporary block on the card (or changing the payment pin/ID. This may prevent any further losses.

--> Have you written a review of the company? https://www.forexpeacearmy.com/forex-reviews/6884/hotforex-forex-brokers?per-page=50

--> familiarize yourself with FPA's Traders court rules: https://www.forexpeacearmy.com/community/threads/new-traders-court.58022/

--> after 96 hours, you may formally invite the company here: https://www.forexpeacearmy.com/comm...how-to-invite-a-company-to-your-thread.58438/

--> Do NOT abandon this thread. Every week, check back to report any updates from the company and/or respond to any unanswered inquiries.

------

Please complete all missing steps as soon as possible.

Dear,
as per your questions please check the missing details

can you summarize how much total deposits you made with HotForex,
A.well it is more than 50000$ as i was using 4 to 5 accounts with them and make deposits on daily and weekly basis as it when required in my accounts
how much total profit (from trading)
A. sometimes i lose some times i earn the profit which i made was over 30000$
how much total commissions (from IB)
A.around 3000 to 4000$ in total.
how much total withdrawals have you successfully completed?
A.all the withdrawal was successful and everything was perfect until this huge profit i made and then they refuse it

--> Two years you didn't come forward to the regulator? or FPA? what are you waiting for?
A.since that time i was fighting for the money and as you can see the issue took place on 23 November 2018 and after that i open a tread in FPA but then company told me that they are solving this matter,since then i was with them on a phone and in email there are over 100 emails i have with them for the matter but when i din,t get the satisfying answer i contact their regulator but then i came to know that customer from Pakistan and country like them, hotforex used cheap regulator like St. Vincent & the Grenadine or Financial Services Authority (Seychelles) and guess what those regulator never answer your email ever i escalated this issue with FCA and they email me that they only investigate the case when they comes from UK although they told me to contact FINANCIAL OMBUDSMAN SERVICE but the matter is that they take around 6 months or even more to reply for your email ,this leave me to only one option that let company decide what they have to do and they did what benefits them remove around 22000$ from my account given 1st reason that i was involved in illegal trading activity and when i ask them for the prove they said that its not your fault the profit you made on your trades,their rate wasn,t reflect on their system due to their liquidity provider and i can,t do anything about .

Note: although they have blocked my access to client area 2 days back,but i have all the email with me about the case and account daily confirmation email which i have attached as per the requirements,also i have only FPA option left to get my money back that why i create this tread and will provide every documents to prove my stance,that why i took this tread publicly so that people will decide who was wrong and who was right .

 

[fahad khan]

Dear Please check it out no evidence no prove giving for illegal trading remove all the profits from the account

 

[fahad khan]

Did you use MT4, mobile application or web ?

MT4 desktop and sometimes on mobile .
and i have attached the details of it please check that out too