Problem LeonMarkets - Problems to withdraw money from that Platform and unethical behaviour

[Benet62]

I wanted to withdraw some of my profit from this platform through the website and I couldn't.

I spoke to the customer support line on December 21, 2023 (I saved this text conversation, and I will send you upon your request) to protest against this situation and they told me that the named "Account" would contact me.... until today nothing happens.

Interestingly, today I went to check my account balance and on the same day (December 21st), they closed my positions and I have a loss of €389,82 €.

They don't have a customer support phone line and the last time I try to contact the "Account" was at Olast Octcober 16th. In the meantime this contact phone "disappeared" or maybe I was simply blocked!!!

Apart from that amount (€389,82), I am owed another €64.54 that I currently have on my balance sheet.

 

[4evermaat]

How much total have you deposited with this company?

How much total have you withdrawn already (successfully)?

 

[Benet62]

How much total have you deposited with this company?

How much total have you withdrawn already (successfully)?

€250 a few months ago, however the Account called me several times in order to reinforece that investment, but, fortunately, I hadn't more money available...

 

[4evermaat]

€250 a few months ago, however the Account called me several times in order to reinforece that investment, but, fortunately, I hadn't more money available...

Avoid sending them any more money. Be glad you found out about FPA before you deposited money into something you may not fully understand.

 

[FxMaster]

I wanted to withdraw some of my profit from this platform through the website and I couldn't.

I spoke to the customer support line on December 21, 2023 (I saved this text conversation, and I will send you upon your request) to protest against this situation and they told me that the named "Account" would contact me.... until today nothing happens.

Interestingly, today I went to check my account balance and on the same day (December 21st), they closed my positions and I have a loss of €389,82 €.

They don't have a customer support phone line and the last time I try to contact the "Account" was at Olast Octcober 16th. In the meantime this contact phone "disappeared" or maybe I was simply blocked!!!

Apart from that amount (€389,82), I am owed another €64.54 that I currently have on my balance sheet.

A few steps that you must follow to draw their attention to your issue,
Follow the suggested steps below:

If you deposited your money via credit card then contact the credit card customer care ASAP and ask them to file a chargeback.
Go to their website and invite them here via Live Chat
Invite them to join this thread via email (Send an email to every possible address).

You will find their email and address at https://www.leonmarkets.com/contact-us

Also, share your story as a review here https://www.forexpeacearmy.com/forex-reviews/21177/leon-markets-review

You can also share your story as a review on their social media to get their attention on your issue.