1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Activtrades abusively closed orders

Discussion in 'Scam Alerts' started by mark1, Mar 28, 2011.

  1. mark1

    mark1 Recruit

    Joined:
    Mar 28, 2011
    Messages:
    3
    Likes Received:
    0
    Their sistem closed 2 of my open orders at 00.00 (market open) on 28.03.2011 and it shouldn't have.
    Stop out is 30%. My Margin Level was then 59.9%
    Loss: 805 $

    After spending 7 hours chatting with their support, they keep trying to convince me the margin level was below stop-out.
    Fortunately i have made screen-shots and am able to prove contrary.
     
  2. Pharaoh

    Pharaoh Colonel

    Joined:
    Oct 3, 2007
    Messages:
    19,679
    Likes Received:
    2,228
    Please post the screenshots.
     
  3. lex7775

    lex7775 Banned

    Joined:
    Mar 11, 2009
    Messages:
    40
    Likes Received:
    1
    please hire lawyer

    you need to pay upfront but you will win the case .. it takes you few minutes work gathering information and then MOVE
     
  4. mark1

    mark1 Recruit

    Joined:
    Mar 28, 2011
    Messages:
    3
    Likes Received:
    0
    after a lot more chatting and argueing their response was that at the time of broker open (monday 01.00) they had a big spread and that is why i got margin call.

    They did not want to tell me anything more.
    not even how high the spread was (must have been more than 23 pips after my calculations) because that is where my margin would have dropped below 50, point of trade close.
     
  5. mark1

    mark1 Recruit

    Joined:
    Mar 28, 2011
    Messages:
    3
    Likes Received:
    0
    spread - fade the move.

    I noticed lately some odd activity here that i assume is a cheating method:

    spread - fade the move.
    i have the interbank account with them, spread is usualy 1.6pip

    But, just 1-2 seconds before a big move (like 20 pip bar up)

    ask line raises slowly (like candle would rise) => 20 or more pip spread
    holds like this a bit (few seconds) then slowly bid line follows, and price action resumses.

    is it time for a new broker ?
    seen it twice this week...
     
  6. Stony

    Stony Sergeant

    Joined:
    Mar 21, 2009
    Messages:
    167
    Likes Received:
    2
    @ mark1

    as far as I know, the price of the interbank account of ActivTrades have variable spreads. So, a spread of 23 pips is nothing unusual in special circumstances, like news or trading starts after a weekend.
     

Share This Page