Ava Trade Scam

Jackson1

Recruit
Messages
2
I opened an account with Ava Trade last month, followed all of the steps uploaded all of the documents they asked for
Everything was fine until I tried to withdraw my profits. You fill out how much you want to withdraw and a message pops up to say hat they are dealing with your request.
However your request is not dealt with and your emails and phone calls are ignored.
I have emailed every email address I can to ask why my money will not come out of my account and have just beeen ignored.
I have also called the number for UK traders and after you get put through to an automated message the phone just hangs up.
A massive warning to anyone that you will not receive any money from this site!!
Once you deposite your £250 it gets locked into your account and no one is there to help you!!
 

FxMaster

Lt. Colonel
Messages
9,529
I opened an account with Ava Trade last month, followed all of the steps uploaded all of the documents they asked for
Everything was fine until I tried to withdraw my profits. You fill out how much you want to withdraw and a message pops up to say hat they are dealing with your request.
However your request is not dealt with and your emails and phone calls are ignored.
I have emailed every email address I can to ask why my money will not come out of my account and have just beeen ignored.
I have also called the number for UK traders and after you get put through to an automated message the phone just hangs up.
A massive warning to anyone that you will not receive any money from this site!!
Once you deposite your £250 it gets locked into your account and no one is there to help you!!
Few steps that you must follow to draw their attention to your issue,
Follow the suggested steps below:

If you deposited your money via credit card then contact the credit card customer care asap and ask them to file a chargeback.
Go to their website and invite them to here via Live Chat
Invite them to join this thread via email (Send an email to every possible address).

You will find their email and address here http://www.avatrade.com/about-avatrade/contact-us

Also, Share your story as a review http://www.forexpeacearmy.com/forex-reviews/539/www.avatrade.com

You can also share your story on their social media pages mentioned below:

https://plus.google.com/+avatrade

https://twitter.com/AvaTrade/

https://www.youtube.com/user/AvaTradeTV

https://www.facebook.com/Avatrade
 

PhilJones1611

Recruit
Messages
9
Their communications is atrocious when there is an issue. If you have a serious problem that gets escalated above your account manager, don't believe them when they say they will get back to you. Expect scheduled meetings to be missed every single time with months of delays. They are scam artists that know how to take people's money.

Phil
 

Pharaoh

Colonel
Messages
19,959
how do I get in touch with their credit card customer care team? As the email on the website just gets ignored

I think FxMaster is referring to your credit card's customer service team. This would be at your credit card's issuing bank. If there's a local branch of the bank, you can visit them. If not, there's probably a phone number on the back of the card. Call it, explain how promises are being broken, and ask about the possibility of a chargeback.
 

4evermaat

2nd Lieutenant
Messages
1,964
if you have not done so already, I recommend you also file a case with the Australian Financial Ombudsman Service (FOS). Now the evidence that you present in this thread and in your FPA court case thread will prepare you for Au FOS.

It is not an overnight process and can take several months. So the sooner you initiate it, the better.
 

ZH Lim

Recruit
Messages
1
I opened an account with Ava Trade last month, followed all of the steps uploaded all of the documents they asked for
Everything was fine until I tried to withdraw my profits. You fill out how much you want to withdraw and a message pops up to say hat they are dealing with your request.
However your request is not dealt with and your emails and phone calls are ignored.
I have emailed every email address I can to ask why my money will not come out of my account and have just beeen ignored.
I have also called the number for UK traders and after you get put through to an automated message the phone just hangs up.
A massive warning to anyone that you will not receive any money from this site!!
Once you deposite your £250 it gets locked into your account and no one is there to help you!!



Hi i have opened an account with AVATrade on 9 Jan and have deposited around SGD411 but till now whenever i opened the market list, there are no indication of my deposit. Although i emailed them countless times, there was no response from them. It makes me infuriated when i have read positive reviews of this trading platform and yet produce such services. The local hotline was also put on hold and all i heard was music, music and music! Such preposterous response is really unacceptable. Can someone enlighten me in getting back my deposit even it is just a portion of it? Thank you so much.
 
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