BCapitalsFX - SCAM

Lance Landore

Private
Messages
19
BCapitalsFX

So I opened a account with the broker named BCapitalsFX and they originally seemed like a good broker to trade with. I first opened my account with them on the 16th September 2015 and all seemed fine. However roughly 2 months later this is when it decided to go all horribly wrong.

On the 25th November 2015 my account was disabled from trading for no reason. I emailed them on the 25th November asking why and I did not get a response. I then emailed them on the 30th November 2015 asking again why my account has been disabled. However, like always, I did not get a response at all from them. During the time my account was still disabled and my account had funds with them that I could not trade with.

I then realised I should just withdraw my funds as the broker is not providing me with a good service. So I requested a withdrawal around the start of december and then I proceeded to email them on the 3rd asking what is going on regarding the withdrawal as I had not received any confirmation of the withdrawal request being approved or anything. I then emailed again on the 10th of December again asking about the withdrawal. I was patient however and waiting just to see if it was in the process of being sent.

On the 11th of January, a month later. they have still not sent funds and I am worried now that I will not receive my funds from them. Still no replies. However this time I can see that there is no funds in my account with them on the website nor in MT4. But what is more worrying is that apparently I did not have an account with them when I did and I had a balance of $570.91.

I emailed again on the 8th of February asking again, to see if anything has improved - but as you can tell from this thread, nothing had improved.

February 25th and March 1st is when I emailed all known email addresses related to the company but it seems something has happened and now my money is forever lost because I have still yet to be replied too.

I would like to warn people to stay away from this company as clearly they are not returning funds back and disabling accounts randomly when they feel like it!
 

Lance Landore

Private
Messages
19
Hi thanks for your response, I have emailed them and invited them to join the thread but I doubt they will. I have also left a review which is waiting approval.
 

Pharaoh

Colonel
Messages
20,029
If you deposited by credit card, contact the fraud department at your issuing bank immediately. There are deadlines and you could miss them.

Explain that there is money in your account and the broker is refusing to provide the service of withdrawal, as promised on their website.
 

Lance Landore

Private
Messages
19
I deposited via skrill and not via credit card unfortunately. Is there any chance that this can be taken to the traders court?
 
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