blueberrymarkets.com scammed my $44000 with manipulated trade execution

ppfourx

Private, 1st Class
Messages
30
I`m also curious to see an explanation...
They don't have an answer because they 1000% cheated with me and other clients to claim with the tightest spread, they use aggregator, deep liquidity and Multiple liquidity providers they told me they have 10 liquidity providers and they aggregate pricing from them but I wonder my smaller trade not executed any other liquidity provide apart from "INVAST FINANCIAL"
 

Scam Reporters

Sergeant Major
Messages
577
It would be good to see the broker's Best Execution Policy for order flow for a start, as well as to disclose LPs with obtained prices for the client.
 

4evermaat

2nd Lieutenant
Messages
2,279
To @FPA Forums Team please jump into this matter and put this broker on the scammer list as soon as possible

So we can prevent new traders from being victims of this scam.

I think you need to read this post to understand how traders court works:

In regards to the "stream one price, execute another price".....not sure why you continued to trade with this broker once you detected the scam. Or wait until you could determine the exact cause of the slippage.

This doesn't excuse the company's poor slippage practices.

How did you lose $44k though?
 

Blueberry_Markets

Blueberry Markets Representative
Messages
43
Hi @ppfourx , further to our conversation, it is vitally important that you and in fact all margin FX/CFD market participants understand that the pricing reflected within the trading platform is reflective of the best available price (Bid vs Ask) at the time for a specific amount of volume i.e. the Top of Book (this varies depending on product and liquidity availability). Practically speaking, what this means is that an order of 0.01 and an order of 20 lots of Gold executed at the same time will typically be filled at differing levels due to their differing size.

In your specific case, you had a relatively large Gold position— 20 lots XAUUSD, which equates to 2,000,000 in notional volume. If you refer to the order execution logs our team has provided you for all your specific trades, you will see that due to the large sizes of the trades, the LP for your positions partially filled your orders at separate price intervals in order to complete your order request, and at each interval, you had received the best available price at the time for the specified amount of volume executed. This staggered execution is the reason why you are seeing not only a difference in the price you’ve requested but also a delay in the execution. This is consistent with the evidence we’ve provided you separately and is in no way reflective of any manipulation on the part of Blueberry Markets or our Liquidity Providers.

Once again, this case has gone through our internal dispute resolution process accordingly and has been closed with a formalised response communicated to you. As advised in the response, if you find the outcome unsatisfactory, please refer to the dispute resolution letter provided to you via email.

If you have any further questions, feel free to contact us again by email at complaints@blueberrymarkets.com or any of our customer service channels.

-Hanna, Customer Support
 

ppfourx

Private, 1st Class
Messages
30
Hi @ppfourx , further to our conversation, it is vitally important that you and in fact all margin FX/CFD market participants understand that the pricing reflected within the trading platform is reflective of the best available price (Bid vs Ask) at the time for a specific amount of volume i.e. the Top of Book (this varies depending on product and liquidity availability). Practically speaking, what this means is that an order of 0.01 and an order of 20 lots of Gold executed at the same time will typically be filled at differing levels due to their differing size.

Then Why are some trades executed with the same price which shows in the MT4 price? and after changing the Execution plugin (it produces extra slippage and delay trade execution) from '180' to '181' My all trades get high slippage?

I have attached a journal log of order #46275121 which was executed at the same price which shows in MT4 price before change Plugin you can see '180' in the journal log


why was this trade executed at the same price? and why after changing the plugin, not a single trade executed with the same price?

As per your above comment 10lots is a very big volume then why it is executed with the same price?


1 2022.02.22 07:07:23.809 49.36.95.134 '461034': market sell 10.00 XAUUSD.i sl: 0.00000 tp: 0.00000 (1907.59000 / 1907.69000)
0 2022.02.22 07:07:23.809 '180': request from '461034' (sell 10.00 XAUUSD.i at 1907.59000 sl: 0.00000 tp: 0.00000)
0 2022.02.22 07:07:24.654 '180': confirm '461034' sell 10.00 XAUUSD.i at 1907.58000 sl: 0.00000 tp: 0.00000 (1907.58000 / 1907.68000)
1 2022.02.22 07:07:24.657 49.36.95.134 '461034': order #46275121, sell 10.00 XAUUSD.i at 1907.58000
0 2022.02.22 07:08:21.812 14.201.181.110 '75': update information of '461034' [successful]
0 2022.02.22 07:08:34.260 14.201.181.110 '75': update information of '461034' [successful]
0 2022.02.22 07:09:10.502 52.64.65.8 '32': update information of '461034' [successful]

After changing the plugin from 180 to 181 see how trade executed

When I place order automatically spread widen see journal log


1 2022.02.22 07:11:44.079 49.36.95.134 '461034': market sell 1.00 US30.i sl: 0.00000 tp: 0.00000 (33612.87000 / 33614.47000) = spread 160 points
0 2022.02.22 07:11:44.079 '181': request from '461034' (sell 1.00 US30.i at 33612.87000 sl: 0.00000 tp: 0.00000)
0 2022.02.22 07:11:44.307 '181': confirm '461034' sell 1.00 US30.i at 33611.37000 sl: 0.00000 tp: 0.00000 (33609.97000 / 33612.97000) = spread 300 points
1 2022.02.22 07:11:44.311 49.36.95.134 '461034': order #46275156, sell 1.00 US30.i at 33611.37000


Dear Traders, I hope you get clear how @Blueberry_Markets cheats and lies with clients even though we show them the proof they still do not accept they have made cheating with me.


They will not give any comment about changing the plugin and why spread made a spike even they have fixed spread in US30 then why did spread make a spike when I place an order?;):mad::(:):eek:
 
Last edited:

ppfourx

Private, 1st Class
Messages
30
@Blueberry_Markets I know How trade is executed with Liquidity providers I am working in the Backoffice department and I am handling RMS since 2008 in many well-known forex brokers.

So please give a replay on the specific I issues which I have posted here with a video

Why spread becomes higher when I place a trade? even if you have a fixed spread in US30?

Why did My trade close down 5 points even market price was higher than the TP price?


@Blueberry_Markets want to know how actual slippage works?

see attached screenshot where Market gone lower then TP price and all trade executed with positive slippage

In real NDD broker have both type of slippage Negative slippage and positive slippage but your broker gives only negative slippage in all trades even market moves higher or lover the asking price.


Here attaached screenshot is my live accounts screenshot and you can see how TP ececuted ?


1649235850230.png



And you can see how much i am profitable

Both screenshots are from another broker not from the Blueberry market so don't be confused.


1649236061577.png
 
Last edited:

momo3HC

Sergeant Major
Messages
547
They don't have an answer because they 1000% cheated with me and other clients to claim with the tightest spread, they use aggregator, deep liquidity and Multiple liquidity providers they told me they have 10 liquidity providers and they aggregate pricing from them but I wonder my smaller trade not executed any other liquidity provide apart from "INVAST FINANCIAL"
Not good then.
 
Top