Problem Can't get a refund £20,000 from Smartcharts, Learn to Trade, Greg Secker

[Velj11]

Hi I am writing about my recent experience (not even 1 week old ) with Smartcharts, Learn to Trade, Greg Secker.

I am a total beginner in Forex trading and bought a 3-day (£3,069) course from Learn to Trade/Smartcharts/Greg Secker people.

At the end of this course, instead of getting 3 mentorship sessions as promised in the programme, I got one session for 1.5hours where the so-called mentor was pitching a 12-month programme.

I kept on saying that I am a beginner and don’t have extra funds, but he was presenting the programme to me as a joint venture where if I invest £20K, it will be a joint account with the Company, where they will invest £30K and along with detailed 12-month educational content I will get 1-2-1 mentorship where the mentor will be guiding me in the trading process. The rational being that the Company and myself will be making profit together along the way at the ration of 80% to me and 20% to Greg Secker.

This made sense to me, since as a beginner I did not have much confidence in being able to make a profit when trading on my own and the 80% of course looked very appealing.

After purchasing the programme for 20K on Monday evening, Tuesday at 6am I received an e-mail with a link to a 30min Breakfast Club happening live that morning, no login details needed. I watched that live club, which made no sense to me as a beginner, and I kept thinking why did the mentor send me this link, since this was totally inappropriate to me as a beginner as I could not understand anything. As it turned out later, this link was a perfect trap for unsuspecting customer. Read on.

When I accessed my trading account later that morning, I realised there were no 30K funds in my trading account and neither my 20K was featuring anywhere! It transpired that in the end this money I paid does not allow me to trade, and that this £20,000 I have just paid was additional money to access only further educational content for 12 months.

It turned out that in order to get to the level of the joint account with the Company, which was pitched to me as STEP1 of the programme, I would have to invest further funds, show consistent 3% profit results for 3 months consecutively, plus satisfy a number of other conditions and only then they would consider and maybe accept me to trade in this joint Company’s account. This was total news to me as this was completely omitted by the so-called mentor from his sales pitch.

Immediately that morning (less than 24hours since purchasing) I decided to cancel this programme and get a refund because I realised the conditions were much too stringent and I also do not have further funds to invest, which I clearly said during the purchasing process a number of times.

NOW THE CATCH.
When I asked for my money back, 2 days later they came back to say that I am not entitled to any refund at all, because I accessed that 30-min breakfast club. Apparently, according to their T&Cs, if one accesses ANY part of the 12-month programme, one immediately forfeits the right to 14-day cancellation period and refund. So it turns out that the 30-min live Breakfast Club, with no login needed, where some guy is sitting and trading and a beginner cannot understand anything, costs £20,000.

The mentor’s e-mail with the link to the Breakfast club, received just before 6am is a perfect trap to satisfy their T&C clause which prevents a customer from cancelling the contract and getting their money back.

This is not even 1 week old experience, I am still trying to get my money back. Any advice?

 

[Velj11]

Hi I am writing about my recent experience (not even 1 week old ) with Smartcharts, Learn to Trade, Greg Secker.

I am a total beginner in Forex trading and bought a 3-day (£3,069) course from Learn to Trade/Smartcharts/Greg Secker people.

At the end of this course, instead of getting 3 mentorship sessions as promised in the programme, I got one session for 1.5hours where the so-called mentor was pitching a 12-month programme.

I kept on saying that I am a beginner and don’t have extra funds, but he was presenting the programme to me as a joint venture where if I invest £20K, it will be a joint account with the Company, where they will invest £30K and along with detailed 12-month educational content I will get 1-2-1 mentorship where the mentor will be guiding me in the trading process. The rational being that the Company and myself will be making profit together along the way at the ration of 80% to me and 20% to Greg Secker.

This made sense to me, since as a beginner I did not have much confidence in being able to make a profit when trading on my own and the 80% of course looked very appealing.

After purchasing the programme for 20K on Monday evening, Tuesday at 6am I received an e-mail with a link to a 30min Breakfast Club happening live that morning, no login details needed. I watched that live club, which made no sense to me as a beginner, and I kept thinking why did the mentor send me this link, since this was totally inappropriate to me as a beginner as I could not understand anything. As it turned out later, this link was a perfect trap for unsuspecting customer. Read on.

When I accessed my trading account later that morning, I realised there were no 30K funds in my trading account and neither my 20K was featuring anywhere! It transpired that in the end this money I paid does not allow me to trade, and that this £20,000 I have just paid was additional money to access only further educational content for 12 months.

It turned out that in order to get to the level of the joint account with the Company, which was pitched to me as STEP1 of the programme, I would have to invest further funds, show consistent 3% profit results for 3 months consecutively, plus satisfy a number of other conditions and only then they would consider and maybe accept me to trade in this joint Company’s account. This was total news to me as this was completely omitted by the so-called mentor from his sales pitch.

Immediately that morning (less than 24hours since purchasing) I decided to cancel this programme and get a refund because I realised the conditions were much too stringent and I also do not have further funds to invest, which I clearly said during the purchasing process a number of times.

NOW THE CATCH.
When I asked for my money back, 2 days later they came back to say that I am not entitled to any refund at all, because I accessed that 30-min breakfast club. Apparently, according to their T&Cs, if one accesses ANY part of the 12-month programme, one immediately forfeits the right to 14-day cancellation period and refund. So it turns out that the 30-min live Breakfast Club, with no login needed, where some guy is sitting and trading and a beginner cannot understand anything, costs £20,000.

The mentor’s e-mail with the link to the Breakfast club, received just before 6am is a perfect trap to satisfy their T&C clause which prevents a customer from cancelling the contract and getting their money back.

This is not even 1 week old experience, I am still trying to get my money back. Any advice?

Hi, apologies but I seem to have lost some of your contact details. Can you e mail me or through LinkedIn,
Thanks

 

[russellburton]

So sorry to hear. The same happened to me but I didn't lose as much as you. They're criminals. I know a journalist from Bloomberg is looking into their dealings. Best wishes Russ