steven Hassanali
Recruit
- Messages
- 7
In june 2015, I opened an account and accepted to take 'insured trades'. I stressed to the contact that I would not accept any bonus of which they agreed.
We agreed to a 12 week trial so I could see how they traded, after only making a handful of trades over the 12 week trial I asked to stop trading and return my cash. (approximately 09/15)
The original contact agreed to do this (I have email proof), however since that time i have been passed to 2 other account managers who whilst they once agreed to return my cash, now state that since i have bonuses applied i cant withdraw my cash!
My original account manager no longer responds to the emails or calls that I have been making to him.
We agreed to a 12 week trial so I could see how they traded, after only making a handful of trades over the 12 week trial I asked to stop trading and return my cash. (approximately 09/15)
The original contact agreed to do this (I have email proof), however since that time i have been passed to 2 other account managers who whilst they once agreed to return my cash, now state that since i have bonuses applied i cant withdraw my cash!
My original account manager no longer responds to the emails or calls that I have been making to him.