Chaosbegone
Private, 1st Class
- Messages
- 34
I've had some trades ongoing for over a year with FxGlory.
I have emails from when i first registered asking about their negative online reputation and i was assured over and over again that it was just either competitors leaving negative reviews ... or disgruntled customer that broke their Terms and Conditions.
The issue i'm experiencing is: I closed one order 31/05/2019 and made a withdrawal. It's been pending since.
A couple of hours after i tried to login in via mt4, Account is now reading as disabled.
I've asked support and someone has rung up to explain why my account is under investigation but it makes absolutely no sense. "something like they have different providers ... and provider can't find trade order. But don't worry it will all work out"
So far they've been nice/respectful over email, chat and phone. So I'm not making any accusations and will leave a review detailing my exact experience with this company...
But I've also decided to be proactive and catalogue what is happening on this public forum ... just in case my worst fears are realized since I have at least 19 other open trades which are currently profitably. I made sure when i registered not to use any of their bonuses ... and i kept my interaction with my trades to a minimum - meaning i just opened a couple of trades one after another and since then i only been monitoring the trades for a year.
I've periodically taken account history from mt4 for my records since FxGlory does not send account statement and have attached them below...
I have emails from when i first registered asking about their negative online reputation and i was assured over and over again that it was just either competitors leaving negative reviews ... or disgruntled customer that broke their Terms and Conditions.
The issue i'm experiencing is: I closed one order 31/05/2019 and made a withdrawal. It's been pending since.
A couple of hours after i tried to login in via mt4, Account is now reading as disabled.
I've asked support and someone has rung up to explain why my account is under investigation but it makes absolutely no sense. "something like they have different providers ... and provider can't find trade order. But don't worry it will all work out"
So far they've been nice/respectful over email, chat and phone. So I'm not making any accusations and will leave a review detailing my exact experience with this company...
But I've also decided to be proactive and catalogue what is happening on this public forum ... just in case my worst fears are realized since I have at least 19 other open trades which are currently profitably. I made sure when i registered not to use any of their bonuses ... and i kept my interaction with my trades to a minimum - meaning i just opened a couple of trades one after another and since then i only been monitoring the trades for a year.
I've periodically taken account history from mt4 for my records since FxGlory does not send account statement and have attached them below...